GISP 199

GSIP 199 Update commercial support categories

Overview

Proposed By

Jody Garnett (GeoCat)

Assigned to Release

This proposal is for GeoServer 2.19.0.

State

• Under Discussion
• In Progress
• Completed
• Rejected
• Deferred

Motivation

Our commercial support page was copied from the confluence wiki and originally written when the financial aspects of open source sustainability were still being developed.

This introduction, and the description of the core-contributor, *experienced-providers, and additional services can be updated so that experienced providers are aligned with our community participation guidance ( Earning your support instead of buying it) ).

Proposal

1. Propose cutting down the introduction to:

h1. Geoserver Commercial Support

As a popular and mature project we are pleased to see GeoServer commercial support offered a range of service providers outlined below.

Using a service provider is a great way to get started with GeoServer and important to the ongoing sustainability of the project. In addition to training, setup, and integration assistance many service providers are in position to report and fix issues on your behalf. This work directly makes GeoServer better for everyone and is vitally important.

By choosing a service provider that helps directly as part of the leadership, or demonstrated capability to contribute as part of the team, you can help GeoServer continue to grow and thrive.

We also wish to recognize importance of local and regional support. If you are working with a service provider not on our list please encourage them to contact us and take part in the GeoServer community.

Update: See service provider description for new community participation tags!

2. Being more focused on the category descriptions:

h2. Core Contributors

Core contributors take on an ongoing responsibility for the GeoServer project are highly recommended. On behalf of their customers these service providers are responsible for the core application and extensions and are in an excellent position to provide fast and efficient support. In addition core-contributors sustain the GeoServer community by answering questions online, tracking vulnerabilities, making releases, and helping promote the project.

• Planet Federal
• GeoSolutions
• Astun Technologies
• GeoCat

h2. Experienced Providers

Experienced providers participate in the GeoServer community on behalf of their customers. Through these relationships experienced providers are better able to provide timely and informed service.

• The Where Group
• Geocursos
• terrestris

h2. Service Providers

Many other organizations sell training, setup and integration support and can assist you with the use of GeoServer. The following service providers have asked to be listed on this page:

• Camptocamp
• Alkante
• North River Geographic Systems, Inc
• NGS
• GISPO

For organizations interested in being listed above please see our developers guide for instructions.

3. Write in the developers guide a checklist or something for organizations seeking to be listed, this has been updated to define tags:

core-contributors:

• core demonstrating an ongoing responsibility: security email list, releases, supported extension
• committer active development: geoserver-devel, review of pull-requests, assigned jira tickets, development activities such bug-stomps and sprint participation
• community community participation: geoserver-user, review of jira, gis.stackexchange.com, foss4g presentations

experienced providers: work on GeoServer when hired by customers but are not always active

• development feature development: examples GISP proposal, community module
• coding work on java code, bug fix, signed code contribution agreement
• documentation contributions to user guide or similar
• translation helped out translation of application or user guide
• outreach public presentations of geoserver at foss4g and regional events, public writing such as blog posts etc...
• training give us a geoserver training page to link to
• services give us a geoserver consulting or service page to link to
• product give us a product page that uses geoserver

service provider:

• ask to be listed
• provide a text description and icon
• Please write description of services offered in third-person (as it part of the GeoServer website)

Backwards Compatibility

The existing breakdown of service providers is pretty good, we should also compare with:

• https://www.osgeo.org/projects/geoserver/
• https://www.osgeo.org/service-providers/?p=geoserver
• https://www.qgis.org/en/site/forusers/commercial_support.html - uses core contributors, contributors, others which is nice and clear

Feedback

Voting

Project Steering Committee:

• Alessio Fabiani:
• Andrea Aime:
• Ian Turton:
• Jody Garnett: +1
• Jukka Rahkonen:
• Kevin Smith:
• Simone Giannecchini:
• Torben Barsballe:
• Nuno Oliveira:

Links

• commercial support
• service provider clarifications
• PSC meeting notes, Feb 2nd 2021