GliaWidgetsSDK Release 2.8.3

Added

• Include licences of third-party libraries.
• Include licence information in .xcframework.

Fixed

• Resolved an issue of unnecessarily requesting permission to scan for devices on the local network.

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xcframework checksum: ec5c5419b91a04f433d5ebbda11e0cf145f37037fd3b2038adb07ed329f5a67f

GliaWidgetsSDK Release 2.8.2

Fixed

• Resolved an issue with sending messages containing attachments if the initial send message request failed.
• Corrected inconsistent font styles in GVA responses, including the responses that contain persistent buttons.
• Fixed an issue with the media upgrade dialog configuration. Previously, it always asked permission for two-way video regardless of the offered upgrade type, although the actual connection was established correctly. The dialog now accurately reflects the specific upgrade being offered.

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xcframework checksum: d723cb1fe120a92d800a48f52ffe9193eef51b6c6bbcc4ab396bf2288ab4bce6

GliaWidgetsSDK Release 2.8.1

Added

• Implemented automatic retry logic for failed message sending in Secure Conversations.
• Added localization for visitor message sending errors and expanded customization options for error states.

Fixed

• Fixed an issue where a 'Something went wrong' error was shown after a transfer due to an already delivered message remaining pending.
• Improved proxying that fixed an issue where external UNUserNotificationCenterDelegate instances were sometimes deleted, preventing proper handling of push notifications.

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xcframework checksum: fae89d79c9850a128acb7b2f98ec5263d2b96e04d01c068f8c4e9c562785adf4

GliaWidgetsSDK Release 2.8.0

Changed

• The deprecated styles that were marked as unavailable in Glia iOS Widgets SDK 2.7.0 are now accessible again but remain deprecated.
• When closing and re-opening the app during ongoing engagement, the engagement is restored and the Glia bubble is shown.
• PII masking improvements.

Fixed

• The app no longer becomes blocked when restored from the background if a survey couldn't be shown due to the app being in the background when an engagement ended.
• Error handling has been improved, including more informative error messages.
• When a visitor enters some text instead of choosing a GVA Quick Reply button, the Quick Reply card disappears.

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xcframework checksum: 0415a01e771cf7ea94490033b5217dca09e03b07bc7c6ef07586bf80f839a31b

Glia iOS Widgets SDK 2.7.1

Fixed

• SPM integration issue for XCFramework.

Known issues:

• SPM integration issue of GliaWigets as source code in DEBUG build mode, because of missing Foundation import. Build in RELEASE mode or use GliaWigetsXcf as workaround.

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xcframework checksum: 35d06a9915d3298bed7c022fa4d7b3d2fbe66fac434e320a1a558af7d6438f4c

Glia iOS Widgets SDK 2.7.0

Added

Visitors can now enqueue to multiple queues. You may either define a set of queue ID’s to use for enqueueing, or skip the queue ID in which case the visitor will enqueue in all default queues.

Changed

Marked deprecated styles as unavailable.

Fixed

• The operator ended engagement dialog was not shown after audio/video call in case the operator ended the call.
• For authenticated visitors with chat history, an engagement used to start automatically when they opened the chat, but now the engagement begins only after the visitor sends a message.

Known issues

• Integration via SPM fails, so as workaround 2.6.0 can be used until next release.

Glia iOS Widgets SDK 2.4.4

Fixed

• For authenticated visitors with chat history, an engagement used to start automatically when they opened the chat, but now the engagement begins only after the visitor sends a message.

This fix is available in version 2.4.4, and in version 2.7.0 and onwards.

Glia iOS Widgets SDK 2.6.0

Added

• Visitors can easily toggle between their devices front and back camera during engagement.
• Direct ID Token can be updated during an ongoing engagement to keep the visitor authenticated for longer time periods, if necessary.

Changed

• Custom Response Cards don't require attachment.type: "single_choice" anymore

Fixed

• The operator can now put the visitor on hold during Live Observation without experiencing technical issues.
• Video quality remains stable after the mobile device’s orientation change.
• The sender’s profile picture is now shown in the chat next to the Custom Card message, similarly to every other message type.
• Error messages shown to visitors were improved for the following cases:
  • When something went wrong while enqueueing.
  • When visitor tries to upload a file of unsupported type during the interaction.

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xcframework checksum: 4576caf383a972942c28dfb51181dffb06988fe11e85d18acbc78138a203ff15

Glia iOS Widgets SDK 2.4.3

Fixed

• Screen sharing used to drop when the app was sent to background and brought back to foreground.
• In case the engagement state was recovered, video engagement sometimes got stuck to the state connecting.
• Fallback was not properly handled in case custom response card with empty metadata object was introduced to the Widgets SDK.

Glia iOS Widgets SDK 2.4.2

Fixed

• When using Flutter, an error occurred when trying to send an attachment while Live Observing.