Glia iOS Widgets SDK 2.4.1

Added

• iOS Widgets' chat will be minimized when a visitor opens a deep link from a GVA card.

Glia Widgets SDK 2.4.0

Added

Improvements in the visitor authentication process:

• Visitors can now be authenticated with the Direct ID token during an ongoing engagement.
• The engagement will end when the visitor gets de-authenticated.

Glia iOS Widgets SDK 2.3.3

Added

• Media upgrade requests show up on all the application’s views, no matter if the visitor has minimized the chat view for a while, for example.

Changed

• iOS Widgets SDK 2.3.3 uses the Swift Phoenix Client version 5.3.1.
• Live Observation's resource usage is optimized.

Fixed

• When using Flutter, the Live Observation was not available for the operator.

Glia iOS Widgets SDK 2.3.2

Release 2.3.2 contains internal improvements.

Glia iOS Widgets SDK 2.3.1

Fixed

When visitor was put on hold during audio or video engagement, they were automatically muted.

Glia iOS Widgets SDK 2.3.0

Added

Support for Live Observation of the visitors using the native mobile applications.

Changed

Remove the use of UserDefaults API inside the SDK so SDK would not have any restricted APIs according to Apple's changed standards.

Glia iOS Widgets SDK 2.2.2

Added

• The capability to manually override the site’s default locale.
• Support for default values in single-choice survey questions.

Changed

• The configure interface now requires a non-optional completion. The old configure method is deprecated.
• The startEngagementWithConfig method now includes the queueIds parameter. The old startEngagementWithConfig method is deprecated.

Fixed

• Switching from one locale to another and then back again caused an error.
• Local fallback for the company name was ignored if its value was not provided in Glia Hub.
• The integrator’s app icon was sometimes in case of use in React Native replaced with the Glia logo.
• When trying to configure the SDK with an incorrect site API, no error was shown to the integrator.

Glia iOS Widgets SDK 2.2.1

Widgets version 2.2.1 addressed an issue with compilation that might be present for integrators if they use Swift Package Manager for integrating.

Glia iOS Widgets SDK 2.2.0

Added

• Support for custom locales in native mobile applications. Documentation available in GliaHub.

Changed

• The company name set through Glia Hub now takes precedence over the UiTheme configuration.

Fixed

• Chat messages were duplicated for authenticated visitors at the beginning of an engagement.
• The attachment button was hidden when receiving a custom or response card.
• Global colors were not applied to some views.
• The spinner animation did not work when requesting a visitor code.
• The UI did not update for audio calls after the audio stream was established.
• Messages could be sent when the Message Center was unavailable.

Glia iOS Widgets SDK 2.1.0

Added

• Native GVA support for mobile applications.
• The minimize interface for a better user experience with deep links.
• The listQueues interface for dynamically fetching queue IDs.
• More views now support dynamic type font and are ADA-compliant.
• Messages syncing between mobile and desktop.

Changed

• The URL handling in text messages was improved to support a wider range of link types.
• SurveyStyle.InputQuestion no longer has a separate background property and inherits it from the option's normal state.

Fixed

• Excessive constraint warnings in the Xcode console.
• Too much space between the last message and the connecting view when starting a new engagement.
• The Powered by Glia logo was missing from the End Engagement dialog.
• SingleChoiceResponse messages were duplicated.
• System messages were not shown in chat.
• Chat history was duplicated for restored engagements.