Skip to content

Activate and Deactivate a Membership

Cat edited this page Jan 11, 2017 · 1 revision

The Active checkbox controls whether or not users can see and access the membership. Staff can use the checkbox to toggle a membership between active/inactive. This allows some flexibility in quickly changing the status of a membership.

Activate a Membership

When you create a new membership, the checkbox that says Active will be checked by default:

image

If a membership is Active, users in that membership will be able to see the design challenges associated with the membership. If there are students in the membership, educators will see the student progress pages on their dashboard.

The Active box should be checked for any membership that is currently being used.

Deactivate a Membership

Instead of deleting a membership, staff should uncheck the Active checkbox. When the checkbox is unchecked, the membership is Inactive. Users in that membership will not see membership features; their accounts will look like free user accounts.

We are working on a more comprehensive process for membership expiration and renewal. In the meantime, if staff need to remove access to a membership for any reason, they should uncheck the Active checkbox rather than deleting users or data from the membership.

Filtering for Active/Inactive Memberships

On the Memberships page, there is a filter that includes a "By Active" section:

image

"Yes" shows all Active memberships; "No" shows all Inactive memberships.