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Troubleshooting Layout
Karl Cardenas edited this page Jul 7, 2023
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All Spectro Cloud troubleshooting guides are expected to have the same look and feel. The troubleshooting text and voice must adhere to the Spectro Cloud style guide for a universal look and feel. The guide must also feel familiar to the reader. Therefore, all troubleshooting guides must follow the layout standard described on this page.
The following is a high-level overview of the markdown structure that all troubleshooting guides must contain. Take note of the markdown heading sizes.
# Scenario - <Insert Short Scenario Name>
<Intro paragraph with an overview of the scenario and cause.>
## Debug Steps
<Step 1 ...>
<Step N ...>
Section | Description |
---|---|
Scenario (Title) | The name assigned to the troubleshooting scenario. Aim for a brief title, ideally less than five words. |
Intro Paragraph | The introduction sets the context for the troubleshooting guide and explains the issue. |
Debug Steps | The step-by-step flow of how to address the issue or how to identify the problem. |