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.. meta::
:description:
Frequently asked Krita Questions.

.. metadata-placeholder

:authors: - Scott Petrovic
- Wolthera van Hövell tot Westerflier <[email protected]>
- Raghavendra Kamath <[email protected]>
- Boudewijn Rempt <[email protected]>
- Alvin Wong
- Dmitry Kazakov
- Timothée Giet
- Tokiedian
- Nmaghfurusman
:license: GNU free documentation license 1.3 or later.

.. index:: FAQ, Frequently Asked Questions
.. _faq:
.. _KritaFAQ:


#########
Krita FAQ
#########

This page contains common problems people have with Krita

.. contents::

General
=======

Expand All @@ -25,15 +47,15 @@ This is our vision for the development of Krita:

Developed together with users, Krita is an application that supports
their actual needs and workflow. Krita supports open standards and
interoperates with other applicatio
interoperates with other applications



Krita starts with an empty canvas and nothing changes when you try to draw or Krita shows a black or blank screen or Krita crashes when creating a document or Krita's menubar is hidden on a Windows system with an Intel GPU
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

*Update to Krita 3.3 or later:* Go to Settings/Configure Krita/Display,
change Renderer to ANGLE and restart Krita. If this doesn't work,
disable Canvas Graphics Acceleration and please also make a bug report
about it.
* Update to Krita 3.3 or later:
* Go to Settings/Configure Krita/Display, change Renderer to ANGLE and restart Krita. If this doesn't work, disable Canvas Graphics Acceleration and please also make a bug report about it.

Krita freezes when saving to PNG or JPEG on OSX or macOS/ I cannot enable OpenGL on my mac
------------------------------------------------------------------------------------------
Expand Down Expand Up @@ -62,8 +84,7 @@ Does Krita have layer clip or clipping mask?
--------------------------------------------

Krita has no clipping mask, but it has a clipping feature called
**inherit alpha**. Let's see `**this
page** <Clipping_Masks_and_Alpha_Inheritance>`__ and learn how to do
inherit alpha. Let's see :ref:`this page <clipping_masks_and_alpha_inheritance>` and learn how to do
clipping in Krita!

OBS can't record the Krita openGL canvas
Expand All @@ -85,9 +106,12 @@ Where are the configuration files stored?
These are stored at the following places for the following operating
systems:

.. raw:: mediawiki

{{ConfigPath}}
Linux
:file:`$HOME/.config/kritarc`
Windows
:file:`%APPDATA%\Local\kritarc`
MacOS X
:file:`$HOME/Library/Preferences/kritarc`

The kritarc file is the configuration file.

Expand All @@ -101,18 +125,18 @@ manager)
Your old 2.9 brushes should be at

Linux

``home/.kde/share/krita``

:file:`home/.kde/share/krita`
Windows

``User\AppData\Roaming\krita\share\apps\krita\``
:file:`User\\AppData\\Roaming\\krita\\share\\apps\\krita\\`

For 3.0, these should go to

.. raw:: mediawiki

{{ResourcePath|}}
Linux
:file:`$HOME/.local/share/krita/`
Windows
:file:`user\\Appdata\\Roaming\\krita\\` or :file:`%APPDATA%\\Roaming\\krita\\`
OSX
:file:`~/Library/Application Support/Krita/`

Just copy the files over!

Expand All @@ -123,11 +147,12 @@ You can reset the Krita configuration in two ways:

- For Krita 3.0 and later: Delete/rename the kritarc file, found here:

-

- Linux: $HOME/.config/kritarc
- Windows: %LOCALAPPDATA%\\kritarc
- OSX $HOME/Library/Preferences/kritarc
Linux
:file:`$HOME/.config/kritarc`
Windows
:file:`%APPDATA%\\Local\\kritarc`
MacOS X
:file:`$HOME/Library/Preferences/kritarc`

There can be two other files you might want to remove: kritaopenglrc and
kritadisplayrc.
Expand Down Expand Up @@ -219,15 +244,15 @@ How do I export gifs with Krita?
--------------------------------

Currently, Krita 3.0 doesn't have gif, apng or spritesheet export yet.
Krita 3.1 does have `Render Animation <Render_Animation>`__.
Krita 3.1 does have :ref:`render_animation`.

For big projects we recommend exporting your animation as a png
sequence, and then inputtng that into a video editor.

How can I produce a backtrace on Windows?
-----------------------------------------

*See also: `Dr. Mingw debugger <Dr._Mingw_debugger>`__*
*See also: :ref:`Dr. Mingw debugger <dr_minw>` *

If you experience a crash on Windows, and can reproduce the crash, the
bug report will be much more valuable if you can create a backtrace. A
Expand All @@ -236,47 +261,42 @@ what set of instructions your computer was running when it was
crashing(where the crash happened), making it very useful to figure out
why the crash happened.

For **Krita 3.1 or later**, the `Dr. Mingw
debugger <Dr._Mingw_debugger>`__ is bundled with Krita. Please visit the
page `Dr. Mingw debugger <Dr._Mingw_debugger>`__ for instructions on
getting a backtrace with it.
.. topic:: For **Krita 3.1 or later**

The :ref:`Dr. Mingw debugger <dr_minw>` is bundled with Krita. Please visit the page :ref:`Dr. Mingw debugger <dr_minw>` for instructions on getting a backtrace with it.

.. topic:: For **Krita 3.0**

For **Krita 3.0**, first you need to install DrMingw, which is a debugger application:
first you need to install DrMingw, which is a debugger application:

https://github.com/jrfonseca/drmingw
https://github.com/jrfonseca/drmingw

Then you need a special version of Krita, one with debugging
information. The latest development builds with all the latest bug fixes
are here:
Then you need a special version of Krita, one with debugging information. The latest development builds with all the latest bug fixed are here:

- http://files.kde.org/krita/3/windows/debugbuilds/krita3-x64-dbg-latest.zip
- http://files.kde.org/krita/3/windows/debugbuilds/krita3-x86-dbg-latest.zip
- http://files.kde.org/krita/3/windows/debugbuilds/krita3-x64-dbg-latest.zip
- http://files.kde.org/krita/3/windows/debugbuilds/krita3-x86-dbg-latest.zip

You can download the right file, unzip it and double-click on the krita
link in the unzipped folder. If you now reproduce the crash, Windows
will ask you whether you want to debug it; answer yes, and DrMingw will
pop up and after some time show you a lot of text. You can paste that
into your bug report.
You can download the right file, unzip it and double-click on the krita link in the unzipped folder. If you now reproduce the crash, Windows will ask you whether you want to debug it; answer yes, and DrMingw will pop up and after some time show you a lot of text. You can paste that into your bug report.


Where can I find older versions of Krita?
-----------------------------------------

All older versions of Krita that are still available can be found here:

- `Krita 3.0.builds <http://files.kde.org/krita/3>`__
- `Krita 2.x.builds <http://files.kde.org/krita/>`__
- `Very old builds <http://download.kde.org/stable/krita>`__
- `Krita 3.0.builds <http://files.kde.org/krita/3>`_
- `Krita 2.x.builds <http://files.kde.org/krita/>`_
- `Very old builds <http://download.kde.org/stable/krita>`_

On Windows, the Krita User Interface is too small on my HiDPI screen.
---------------------------------------------------------------------

If you're using Windows, you can set the display scaling to1 150% or
200%, and enable the experimental HiDPI support in the config:

- On the menu, select Settings” -> “Configure Krita
- Switch to Window
- Check Enable Hi-DPI support
- On the menu, select :menuselection:`Settings --> Configure Krita`
- Switch to :guilabel:`Window`
- Check :guilabel:`Enable Hi-DPI support`
- Restart Krita

I'm using MacOS Sierra and Krita won't start
Expand All @@ -302,8 +322,7 @@ file manager installed. That comes with some qimageio plugins that are
completely and utterly broken. Krita's reference images docker scans
your Pictures folder on startup, and if your Pictures folder. It reads
the images using Qt's QImageIO class, which loads that Deepin plugin.
The issue is reported to Deepin
(https://github.com/linuxdeepin/deepin-image-viewer/issues/2), but the
`The issue is reported to Deepin <https://github.com/linuxdeepin/deepin-image-viewer/issues/2>`_, but the
Deepin developers don't seem convinced that it makes sense to check
whether there are any bytes to read, before reading the bytes.

Expand All @@ -319,11 +338,11 @@ uc-logic based tablets, on Windows and Linux (look below for more
information on Huion Linux support). N-Trig tablets should work too, but
some setting up might be needed. Genius tablets are know to have
problems. You can find a community curated list of tablets supported by
krita `here <List_of_Tablets_Supported>`__.
krita :ref:`here <list_supported_tablets>`.

If you're looking for information about tablets like the iPad or Android
tablets, look
`here <KritaFAQ#Can_I_get_Krita_for_iPad.3F_for_Android.3F>`__.
:ref:`here <krita_android>`_.

What if your tablet is not recognized by Krita?
-----------------------------------------------
Expand All @@ -333,16 +352,16 @@ Linux

We would like to see the full output of the following commands:

#. lsmod
#. xinput
#. xinput list-props (id can be fetched from the item 2)
#. ``lsmod``
#. ``xinput``
#. ``xinput list-props`` (id can be fetched from the item 2)
#. Get the log of the tablet events (if applicable):

#. Open a console application (e.g. Konsole on KDE)
#. Set the amount of scrollback to 'unlimited' (for Konsole: Settings
Edit Current Profile Scrolling Unlimited Scrollback)
#. Set the amount of scrollback to 'unlimited' (for :program:`Konsole`: :menuselection:`Settings
--> Edit Current Profile --> Scrolling --> Unlimited Scrollback`)
#. Start Krita by typing 'krita' and create any document :)
#. Press Ctrl+Shift+T, you will see a message box telling the logging
#. Press :kbd:`Ctrl + Shift + T`, you will see a message box telling the logging
is started
#. Try to reproduce your problem
#. The console is now filled with the log. Attach it to a bug report
Expand All @@ -360,11 +379,11 @@ problems with Windows and your tablet, we cannot help you without a
tablet log.

#. Install
`DebugView <http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx>`__
`DebugView <http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx>`_
from the official Microsoft site
#. Start DebugView
#. Start Krita
#. Press Ctrl+Shift+T, you will see a message box telling the logging is
#. Start :program:`DebugView`
#. Start :program:`Krita`
#. Press :kbd:`Ctrl + Shift + T`, you will see a message box telling the logging is
started
#. Try to reproduce your problem
#. Go back to DebugView and save its output to a file. Attach this file
Expand Down Expand Up @@ -402,11 +421,10 @@ To fix it, use the “Wacom Tablet Preference File Utility” to clear all
the preferences. This should allow Krita to detect the correct settings
automatically.

(WARNING, this will reset your tablets configuration so you will need to
recalibrate/reconfigure it).
.. warning::
this will reset your tablets configuration so you will need to recalibrate/reconfigure it.

*For Krita 3.3 or later:* You can try to `enable “Windows 8+ Pointer
Input” <Tablet_Settings>`__, but some features might not work with it.
*For Krita 3.3 or later:* You can try to :ref:`enable “Windows 8+ Pointer Input” <tablet_settings>`, but some features might not work with it.

Microsoft Surface Pro and NTrig
-------------------------------
Expand Down Expand Up @@ -443,8 +461,7 @@ or, depending on your distribution:

``modprobe -r hid-huion``

Then build and install the `correct kernel
driver <https://github.com/DIGImend/huion-driver>`__.
Then build and install the `correct kernel driver <https://github.com/DIGImend/huion-driver>`_.

(note that you’ll have to redo those steps after each kernel update,
until this driver is included in mainline kernel.)
Expand Down Expand Up @@ -531,12 +548,14 @@ Is there a way to restore a default brush that I have mistakenly overwritten wit

Yes. First go to the resource folder, which is

.. raw:: mediawiki

{{ResourcePath|}}
Linux
:file:`$HOME/.local/share/krita/`
Windows
:file:`user\\Appdata\\Roaming\\krita\\` or :file:`%APPDATA%\\Roaming\\krita\\`
OSX
:file:`~/Library/Application Support/Krita/`

You can easily do this by going into settings → manage resources → open
resource folder.
You can easily do this by going into :menuselection:`settings --> manage resources --> open resource folder`.

Then go into the paintoppressets folder and remove the latest created
file that you made of your preset.
Expand Down Expand Up @@ -653,10 +672,8 @@ Is there professional support available for Krita?
--------------------------------------------------

Yes, the Krita Foundation and Boudewijn Rempt Software offer support for
Krita through the `development
fund <https://krita.org/support-us/donations/>`__, sponsoring
opportunities, consultancy and `dedicated development
contracts <https://krita.org/support-us/commercial/>`__.
Krita through the `development fund <https://krita.org/support-us/donations/>`_, sponsoring
opportunities, consultancy and `dedicated development contracts <https://krita.org/support-us/commercial/>`_.

Who and what is Kiki?
---------------------
Expand All @@ -668,7 +685,7 @@ word for Squirrel.
Why is Krita Free?
------------------

Krita is developed as `free software <http://www.gnu.org/>`__ within the
Krita is developed as `free software <http://www.gnu.org/>`_ within the
KDE community. We believe that good tools should be available for all
artists. You can also buy Krita on the Windows Store if you want to
support Krita's development or want to have automatic updates to newer
Expand All @@ -688,6 +705,9 @@ If you modify Krita itself, and distribute the result, you have to share
your modifications with us. Krita’s GNU GPL license guarantees you this
freedom. Nobody is ever permitted to take it away.

.. _krita_android:
.. _krita_ios:

Can I get Krita for iPad? for Android?
--------------------------------------

Expand Down Expand Up @@ -748,11 +768,10 @@ week.

If you find signing up to KDE’s bugzilla too much of a bother, or aren’t
sure you found a real bug, don’t hesitate, and drop by on the
`forum <https://forum.kde.org/viewforum.php?f=136>`__ or on
`IRC <https://krita.org/irc/>`__.
`forum <https://forum.kde.org/viewforum.php?f=136>`_ or on
`IRC <https://krita.org/irc/>`_.

Starting with Krita 3.1, we will have the `Dr. Mingw
debugger <Dr._Mingw_debugger>`__ built into Krita. Check out the
Starting with Krita 3.1, we will have the :ref:`Dr. Mingw debugger <dr_minw>` built into Krita. Check out the
instructions for debbugging with it.

Can I join the fun?
Expand All @@ -762,8 +781,7 @@ Yes.The best thing you can do is use and enjoy Krita! Learn to use Krita
and teach others. Create tutorials and sample files, create artwork to
show off what Krita can do and spread the good word. And if you want to
be more directly involved, well, I didn’t know any C++ when I started
hacking on Krita and I managed. You can do it, too! Check the `Join
Krita page <https://krita.org/get-involved/overview/>`__ for more
hacking on Krita and I managed. You can do it, too! Check the `Join Krita page <https://krita.org/get-involved/overview/>`_ for more
information.

And if you don’t feel like hacking C++ — well, there’s the manual that
Expand Down
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