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Update docs/content/concepts/collaboration-concept/index.md
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Co-authored-by: Aaron Crawfis <[email protected]>
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rynowak and AaronCrawfis authored Oct 30, 2023
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Expand Up @@ -13,7 +13,7 @@ As part of our research into cloud-native application management we talked to ma

We learned that there weren't great tools for collaboration between IT organizations and the developers they were supporting. Collaboration between developers and operators required detailed coordination, resulting in back-and-forth manual processes that slow down development velocity. Most organizations resorted to building custom pipelines or ticketing systems for infrastructure deployments, but these only ease part of the pain without addressing the underlying manual processes. Teams needed a better way to collaborate with each other.

An emerging group of enterprises have a created a *platform engineering* effort to define and build their internal developer platform. Platform engineering teams focus on streamlining the developer-experience for their organization by optimizing for developer productivity when following the enterprise's chosen practices. Platform engineers define the set of recommended practices for application teams based on DevOps principles, and then provide self-service capabilities for application teams to use. When an organization adopts a platform engineering mindset, the internal developer platform is the product, and the application developers are the customer. Platform engineering is a large effort and will encompass many topics outside of the scope of application management.
An emerging group of enterprises have a created a *platform engineering* effort to define and build their internal developer platform. Platform engineering teams focus on streamlining the developer-experience for their organization by optimizing for developer productivity when following the enterprise's chosen practices. Platform engineers define the set of recommended practices for application teams based on DevOps principles, and then provide self-service capabilities for application teams to use. When an organization adopts a platform engineering mindset, the internal developer platform is the product, and the application developers are the customer. Platform engineering is a large effort and will encompass many topics outside of the scope of application management.

A few common challenges emerged from our conversations. The platform engineering philosophy also aims to address these concerns:

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