CM-830: access basic data about grievances (for example number of gri…

…evances) (#18)

* CM-830: added grievance for opensearch reporting layer

* CM-830: removed processing json ext

grievance_social_protection/documents.py

@@ -0,0 +1,37 @@
+from django.apps import apps
+
+# Check if the 'opensearch_reports' app is in INSTALLED_APPS
+if 'opensearch_reports' in apps.app_configs:
+    from django_opensearch_dsl import Document, fields as opensearch_fields
+    from django_opensearch_dsl.registries import registry
+    from grievance_social_protection.models import Ticket
+
+    @registry.register_document
+    class TicketDocument(Document):
+        key = opensearch_fields.KeywordField(),
+        title = opensearch_fields.KeywordField(),
+
+        description = opensearch_fields.KeywordField(),
+        code = opensearch_fields.KeywordField(),
+        attending_staff = opensearch_fields.KeywordField(),
+        status = opensearch_fields.KeywordField(),
+
+        category = opensearch_fields.KeywordField(),
+        flags = opensearch_fields.KeywordField(),
+        channel = opensearch_fields.KeywordField(),
+        resolution = opensearch_fields.KeywordField(),
+
+        class Index:
+            name = 'ticket'
+            settings = {
+                'number_of_shards': 1,
+                'number_of_replicas': 0
+            }
+            auto_refresh = True
+
+        class Django:
+            model = Ticket
+            fields = [
+                'id', 'key', 'title', 'code'
+            ]
+            queryset_pagination = 5000