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NetBird offers different ways to report bugs and issues. For prompt and effective assistance, please provide detailed information as outlined in our bug/issue [reporting template](#reporting-template).
For cloud users, you can report bugs and issues via email by sending an email to [support@nebtird.io](mailto:[email protected]), via [Github issues](https://github.com/netbirdio/netbird/issues/new/choose) or by joining our [Slack Channel](https://join.slack.com/t/netbirdio/shared_invite/zt-vrahf41g-ik1v7fV8du6t0RwxSrJ96A).
For cloud users, you can report bugs and issues via email by sending an email to [support@netbird.io](mailto:[email protected]), via [Github issues](https://github.com/netbirdio/netbird/issues/new/choose) or by joining our [Slack Channel](https://join.slack.com/t/netbirdio/shared_invite/zt-vrahf41g-ik1v7fV8du6t0RwxSrJ96A).
For on-premise users, you can report bugs and issues via [Github issues](https://github.com/netbirdio/netbird/issues/new/choose) or by joining our [Slack Channel](https://join.slack.com/t/netbirdio/shared_invite/zt-vrahf41g-ik1v7fV8du6t0RwxSrJ96A).
