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troubleshootiness 3.2 files
- One file per language. Language is defined by file name's suffix: EN, RU, FR, etc.
- File's encoding is UTF-8.
- Some C/Java string format specifiers are allowed inside fault template
- %s
- %i
- File is a JSON object that has version, description url and array of fault messages.
- Each fault message a well formatted JSON object.
- Each object must have code, problem (message and optional localized message) and resolution (message and optional localized message).
Example:
{
"version": "1",
"description": "This file has localized error messages. For more information visit http://eucalyptus.com/blah/foo",
"common": {
"user":"пользователь",
"foo": "что-то"
},
"faults": [
{
"id": "1232",
"problem": {
"message": "directory %s does not exists",
"localized": "отсутствует директория %s"
},
"resolution": {
"message": "please create directory %s with 600 permission for user %s",
"localized": "создайте директорию %s с правами доступа 600 для пользователя %s"
}
}
]
}
- File is a XML document that has version, description url and list of fault messages.
- Each fault message must have code, problem (message and optional localized message) and resolution (message and optional localized message).
<?xml version="1.0" encoding="UTF-8"?>
<faults version="1" description="This file has localized error messages. For more information visit http://eucalyptus.com/blah/foo">
<common>
<attr message="user" localized="пользователь"/>
</common>
<fault>
<id>1232</id>
<problem>
<message>directory %s does not exists</message>
<localized>отсутствует директория %s</localized>
</problem>
<resolution>
<message>please create directory %s with 600 permission for user %s</message>
</fault>
</faults>
Example:
fault.123.problem.message: directory %s does not exists
fault.123.problem.localized: отсутствует директория %s
fault.123.resolution.message: please create directory %s with 600 permission for user %s
fault.123.resolution.localized: создайте директорию %s с правами доступа 600 для пользователя %s
It might be beneficial to have template file validation tool. This tool should check files for consistency and accuracy.
Code will print error message usinglog_fault (gettext(ERR234-fault), gettext(ERR234-cause), ...)
if we don't want to have descriptive messages in the code or
log_fault (ERR234, gettext("Disk full"), printf(gettext("Please free some space on %s"), "/opt/eucalyptus"), ...)
if we are ok to have canonical (English) version in the code.
- File encoding: UTF-8
- File's headers:
- Each fault message is a well formatted JOSN object.
- One message per line with system depended new line separator.
- Splunk and JSON
- Each fault message is clearly separated from each over.
- Use system depended new line separator.
'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''*
ERR-3456 YYYY-MM-DDTHH:MM:SS.MMMZ fault: ntpd is not running
ERR-3456 YYYY-MM-DDTHH:MM:SS.MMMZ condition: can't find running ntpd process
ERR-3456 YYYY-MM-DDTHH:MM:SS.MMMZ cause: cause unknown
ERR-3456 YYYY-MM-DDTHH:MM:SS.MMMZ initiator: user234245
ERR-3456 YYYY-MM-DDTHH:MM:SS.MMMZ where: the one you installed
ERR-3456 YYYY-MM-DDTHH:MM:SS.MMMZ resolution:
ERR-3456 YYYY-MM-DDTHH:MM:SS.MMMZ
ERR-3456 YYYY-MM-DDTHH:MM:SS.MMMZ 1) install NTPD
ERR-3456 YYYY-MM-DDTHH:MM:SS.MMMZ 2) run NTPD
ERR-3456 YYYY-MM-DDTHH:MM:SS.MMMZ ntpd is not running
ERR-3456
ERR-3456 condition: can't find running ntpd process
ERR-3456 cause: cause unknown
ERR-3456 initiator: user234245
ERR-3456 location: ntpd daemon on localhost
ERR-3456 resolution:
ERR-3456
ERR-3456 1) install NTPD
ERR-3456 2) run NTPD
ERR-3456 YYYY-MM-DDTHH:MM:SS.MMMZ ntpd is not running
|
| condition: can't find running ntpd process
| cause: cause unknown
| initiator: user234245
| location: ntpd daemon on localhost
| resolution:
|
| 1) install NTPD
| 2) run NTPD
tag:rls-3-2
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