Update 2024-11-28-outage-uc.md (#563)

content/issues/2024-11-28-outage-uc.md

@@ -1,17 +1,21 @@
 ---
 title: Outage on the Update Center with 404-502 errors
-date: 2024-11-28T8:45:00-00:00
-resolved: false
-#resolvedWhen: 2024-11-28T15:30:00-00:00
+date: 2024-11-28T08:45:00-00:00
+resolved: true
+resolvedWhen: 2024-11-28T10:30:00-00:00
 # Possible severity levels: down, disrupted, notice
 severity: disrupted
 affected:
   - update-center
 section: issue
 ---
 
-<!-- [Final Message]
--->
+[Final Message]
+
+Multiple issues opened such as <https://github.com/jenkins-infra/helpdesk/issues/4427> or <https://github.com/jenkins-infra/helpdesk/issues/4428>.
+
+Remediation consisted in cordonning and draining the Kubernetes nodes to bypass the CSI SMB/CIFS errors causing the outage.
+Long term fix has been applied the 29 Nov.: see <https://github.com/jenkins-infra/helpdesk/issues/4402> for details.
 
 [Initial message]
 The update center is having errors 404 and 502, remediation incoming