8.0.0

• Upgraded to version 6.0.0 of the iOS and Android SDK.
• iOS 10 is now the minimum version of iOS that is supported by the Intercom iOS SDK.
• We have deprecated support for iOS 8 & 9.
• Android API level 21 (v5 - Lollipop) is now the minimum version of Android that is supported by the Intercom Android SDK.
• If your app still support API levels before 21 you'll need to bump minSdkVersion to 21 in order to use version 6+ of our SDK.

7.1.1

• The Intercom Cordova plugin has been updated to use v5.4.1 of the Intercom Android SDK as the latest version. This is because v5.5.0 of the Intercom Android SDK targets Android 10, which is currently unsupported by Cordova.

7.1.0

• Updated to cordova-android 8.0.0 and cordova-ios 5.0.0
• Removed GCM as Google has removed GCM
• Updated Firebase version and fixed an issue with Android push notifications not displaying
• Updated our Example app to use the newer versions of Cordova
• Now using the latest versions of the Intercom Android SDK and iOS SDK with support for Custom Bots!

Deliver Custom Bots to your mobile app users to unlock growth across all platforms

Custom Bots can now be targeted specifically to your mobile app users! Whether your users are on the web or mobile, Custom Bots now work cross-platform to automate and accelerate growth.

Use our bots to provide better personalization at scale during critical moments of the customer lifecycle like when users first sign up for your app, or when they want to upgrade to a paid plan.

For more details on how to use Custom Bots on mobile, read our blog post and see our docs here.

Provide faster, more personal support at scale with Custom Bots for new conversations 🤖

When a customer starts a new conversation with you in the Messenger, they’ll be able to choose from suggested replies that you’ve defined. They can clarify why they’re getting in touch, and provide extra info without needing to wait for a response, or take up your team’s time.

With Custom Bots from new conversations, you can accelerate your support by automating these initial interactions, so your support team can focus on resolving important issues. To get started, check out our Article on triaging inbound conversations with Custom Bots.

We've also bumped the following dependencies in the Android SDK:

com.squareup.okio:okio:1.17.4 (changelog)
com.squareup.okhttp3:okhttp:3.12.3 (changelog)
com.squareup.retrofit2:retrofit:2.5.0 (changelog)
com.squareup.retrofit2:converter-gson:2.5.0
com.google.code.gson:gson:2.8.5 (changelog)

7.0.0

• Cordova 9 support

6.2.0

• Support sending a push token to Intercom manually with the addition of the method sendPushTokenToIntercom

6.1.0

Enable mobile users to help themselves with the new mobile SDK for iOS and Android 🎉 😃

The new Intercom mobile SDK brings the Messenger Home to your mobile applications. This means you can add messenger apps that allow your users to self-serve instead of starting a conversation. Users can now quickly access relevant help articles, review pinned content, and view product status in real time – all from the messenger home screen.

API changes

• displayConversationsList - Use displayMessenger instead.

These deprecated methods will still work, but will be removed in a future release.

6.0.0

The Business Messenger reimagined.

Messenger apps

• Complete actions beyond chat in the Messenger seamlessly with a growing library of apps. Messenger apps are being rolled out to all customers over the next 2 weeks.

Extendable platform

• Create your own Messenger apps to suit your unique workflows – and enable entirely new ones.

Updated Design

• Updated visual design with new wallpapers and expanded color settings.

Messenger settings

• New wallpapers to customize your profile.
• Set a background color for your profile and an action color for cards and chat bubbles.
• Support light theme colors in your messenger.

Help Center

• Added the method displayHelpCenter(). Calling this method in your app displays your Articles Help Center. Learn more about Articles here.

5.1.1

Include FCM libraries when building without build plugin #257

5.1.0

• Created fork of phonegap-plugin-push to allow it to work with this plugin: https://github.com/intercom/phonegap-plugin-push
• Allow FCM notifications without applying build plugin #253
• Update recommended build tool & library versions #252
• Remove broken support for multiple GCM libraries #251
• Fix GCM sender ID reading #250
• Change hook for checkForUpdate to be after_prepare #249

5.0.2

• Fix issue with Intercom pod not being updated / installed when GitHub response was not 200 OK: #246