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@nymerias nymerias released this 17 Jul 21:09
· 86 commits to master since this release
7.1.0
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Learn about vigilant mode.
  • Updated to cordova-android 8.0.0 and cordova-ios 5.0.0
  • Removed GCM as Google has removed GCM
  • Updated Firebase version and fixed an issue with Android push notifications not displaying
  • Updated our Example app to use the newer versions of Cordova
  • Now using the latest versions of the Intercom Android SDK and iOS SDK with support for Custom Bots!

Deliver Custom Bots to your mobile app users to unlock growth across all platforms

Custom Bots can now be targeted specifically to your mobile app users! Whether your users are on the web or mobile, Custom Bots now work cross-platform to automate and accelerate growth.

android-5-3-0-release

Use our bots to provide better personalization at scale during critical moments of the customer lifecycle like when users first sign up for your app, or when they want to upgrade to a paid plan.

For more details on how to use Custom Bots on mobile, read our blog post and see our docs here.

Provide faster, more personal support at scale with Custom Bots for new conversations 🤖

When a customer starts a new conversation with you in the Messenger, they’ll be able to choose from suggested replies that you’ve defined. They can clarify why they’re getting in touch, and provide extra info without needing to wait for a response, or take up your team’s time.

Inbound Custom Bots

With Custom Bots from new conversations, you can accelerate your support by automating these initial interactions, so your support team can focus on resolving important issues. To get started, check out our Article on triaging inbound conversations with Custom Bots.

We've also bumped the following dependencies in the Android SDK:

com.squareup.okio:okio:1.17.4 (changelog)
com.squareup.okhttp3:okhttp:3.12.3 (changelog)
com.squareup.retrofit2:retrofit:2.5.0 (changelog)
com.squareup.retrofit2:converter-gson:2.5.0
com.google.code.gson:gson:2.8.5 (changelog)

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