9.0.0
v9.0.0 of the Cordova plugin supports the latest version (7.1.0) of the Intercom mobile SDK. We’re introducing a fantastic new mobile engagement feature called Mobile Carousels. We’ve also added support for closed conversations, as well as a number of fixes and performance improvements.
📱 New Feature: Mobile Carousels
Bring your best features. We'll bring the spotlight. Use Mobile Carousels to connect with app users at every touchpoint—show them around, provide support, and highlight features you know they'll love.
Mobile Carousels are a multi-screen message designed to feel right at home in your mobile app.
- Rich multi-screen messages.
- Highly customizable, right inside Intercom.
- Request device permissions like push notifications, camera, location and more.
- Deep link into your app, open URLs, or start conversations in the Intercom Messenger.
- Target the right message to the right audience.
- A/B testing and control groups.
- Goal tracking.
- Schedule your Mobile Carousel with ease.
Upgrade to the latest version of the plugin and mobile SDK today to use the feature. No additional integration work required.
Learn more about Mobile Carousels
📱 Closed Conversations
The mobile SDK now respects the prevent replies to closed conversations
setting if you have it enabled. The text composer will be disabled for closed conversations, and your users will be able to start a new conversation if they need to. The UI updates in real time as the conversation takes place.
📱 Improvements and bug fixes
We made a number of performance improvements and squashed a number of bugs in this release. This includes:
-
Android:
- Improved: The mobile SDK and its features now initialize and open more quickly.
- Improved: More elegant image loading states.
- Fixed: An issue where the composer occasionally failed to respect the ‘disable composer for inbound bots’ setting.
- Fixed: A crash associated with certain colour customization settings.
- Fixed: A java.lang.OutOfMemoryError crash.
- Fixed: A ReactionInputView.highlightSelectedReaction > IndexOutOfBoundsException crash.
- Fixed: An issue where file extensions were sometimes removed when uploading them.
- Fixed: An issue where emoji reactions were sometimes rendered twice.
- Fixed: An issue with overlapping text in the ‘Your conversations’ list in the Messenger home.
- Fixed: An issue where an outbound message didn’t appear in real-time after changing the device orientation.
- Fixed: An issue where custom bot failed to save custom attributes
- Fixed: A crash with error java.lang.ArithmeticException divide by zero
- Removed: The experimental API is no longer available.
-
iOS:
- Improved: The mobile SDK and its features now initialize and open more quickly.
- Improved: More elegant image loading states.
- Improved: Added support for pointers in iPadOS 13.4 and up.
- Improved: Added support for Provisional Push Notifications
- Fixed: An issue where Intercom was not relinquishing keyWindow status, causing problems with external keyboards and text input fields.
- Fixed: An issue where the header background colour for articles was incorrect.
- Fixed: A crash in iOS 13 when tapping close button after sending a reply to a conversation.
- Fixed: A crash when exiting conversation before Operator has responded.
- Fixed: An issue where conversations were marked as read when the app was in the background.
- Fixed: An issue where some images were causing apps to crash during the upload process.