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_reports_to_congress/2016/02_projects.md

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 - **[Stabilizing and Improving HealthCare.gov.](/report-to-congress/2016/healthcare-dot-gov/)** In the 2013-2014 Open Enrollment season, a small team of private sector experts helped overhaul, update, and simplify the design and infrastructure of HealthCare.gov, helping eight million Americans sign up for coverage. This success paved the way for the creation of USDS. In the two subsequent open enrollment periods, USDS staff continued to partner with CMS staff and contractors to further improve the HealthCare.gov system and services.
 - **[Modernizing the Immigration System at DHS.](/report-to-congress/2016/immigration/)** Since 2014, USDS has been helping USCIS implement private sector best practices on the Electronic Immigration System project. As of September 2016, 25% of immigration transactions applications are processed electronically using the system, including the green card renewal application (I-90), which has a 92% user satisfaction rate.
-- **[Streamlining VA Disability Claim Processing.](/report-to-congress/2016/va-disability-claims/)** Over the summer of 2016, the USDS team at VA helped launch Caseflow Certification, a tool to improve paperless appeals processing by detecting if required documentation has been added before an appeal can move forward. This simple check helps reduce preventable errors and avoidable delays caused by disjointed, manual processing. As of September 2016, approximately 87% of all paperless appeals are certified using the tool.
+- **[Streamlining VA Disability Claim Processing.](/report-to-congress/2016/veterans-disability-claims/)** Over the summer of 2016, the USDS team at VA helped launch Caseflow Certification, a tool to improve paperless appeals processing by detecting if required documentation has been added before an appeal can move forward. This simple check helps reduce preventable errors and avoidable delays caused by disjointed, manual processing. As of September 2016, approximately 87% of all paperless appeals are certified using the tool.
 - **[Simplifying Veteran-facing Services with Vets.gov.](/report-to-congress/2016/vets-dot-gov/)** USDS is working with leaders across VA to build Vets.gov, a simple, easy-to-use site that consolidates information for Veterans.Over the summer, the USDS team helped VA launch a new digital application for healthcare built with feedback from Veterans. Previously, less than 10 percent of applicants applied online. Since the launch of the new healthcare application, daily online applications have increased from 62 per day to more than 500 per day.
 - **[Providing Secure Access to IRS Taxpayer Information.](/report-to-congress/2016/irs-secure-access/)** USDS helped IRS introduce Secure Access in June 2016, a user verification process that relies on strong identity proofing and two-factor authentication to protect users' sensitive tax records. Secure Access ensures that users have convenient, real-time access to their transcripts while protecting taxpayer information from automated fraudulent attacks. As of September 2016, taxpayers have accessed 2.7 million tax records using the Secure Access process.
 - **[Improving the Visa Processing System at Department of State.](/report-to-congress/2016/visa-processing/)** USDS is assisting State to implement improvements in the Consolidated Consular Database, on which many Visa processing applications depend. USDS helped State adopt modern engineering best practices, and is helping State develop tools to communicate case status to applicants, which is the primary reason for many of the 9,000 phone calls the National Visa Center receives per day.