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Update sop.md
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chris-box authored Jun 18, 2024
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The Moderators strive to monitor all postings on [email protected] on a daily basis. The IETF Chair also monitors the list but may not be in a position to read each message or monitor every day.

When IETF discussion list subscribers believe that a posting may be considered inappropriate according to [RFC 9245] or the [Uncivil Commentary](unprofessional-commentary.md), they are encouraged to report it to [email protected]. Moderators team members are also subscribers to the IETF discussion list and they follow the same process to report posts that they consider inappropriate.The Moderators team will discuss all reports received and make a determination about whether they believe the posting was inappropriate. At least two team members must agree that a posting was inappropriate before the Moderators team takes any action in response.
When IETF discussion list subscribers believe that a posting may be considered inappropriate according to [RFC 9245] or the [Uncivil Commentary](uncivil-commentary.md), they are encouraged to report it to [email protected]. Moderators team members are also subscribers to the IETF discussion list and they follow the same process to report posts that they consider inappropriate.The Moderators team will discuss all reports received and make a determination about whether they believe the posting was inappropriate. At least two team members must agree that a posting was inappropriate before the Moderators team takes any action in response.

When the Moderators team determines that a posting is inappropriate, one team member suggests a response to the rest of the team, including specific text for email(s) to the original poster and/or the list, as appropriate. The Moderators team uses a standard set of [email templates](email-templates). Proposed emails to either individuals or to the list must be vetted and approved by at least one other Moderators team member before being sent.

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