Customer Churn Model using XGBoost Framework

Data Features

1. State: The US state in which the customer resides, indicated by a two-letter abbreviation
2. Account Length: the number of days that this account has been active
3. Area Code: the three-digit area code of the corresponding customer's phone number
4. Phone: the remaining seven-digit phone number
5. Int'l Plan: whether the customer has an international calling plan: yes/no
6. VMail Plan: whether the customer has a voice mail feature: yes/no
7. VMail Message: presumably the average number of voice mail messages per month
8. Day Mins: the total number of calling minutes used during the day
9. Day Calls: the total number of calls placed during the day
10. Day Charge: the billed cost of daytime calls
11. Eve Mins: the total number of calling minutes used during the evening
12. Eve Calls: the total number of calls placed during the evening
13. Eve Charge: the billed cost of evening time calls
14. Night Mins: the total number of calling minutes used during the night
15. Night Calls: the total number of calls placed during the night
16. Night Charge: the billed cost of nighttime calls
17. Intl Mins: the total number of international minutes
18. Intl Calls: the total number of international calls
19. Intl Charge: the billed cost for international calls
20. CustServ Calls: the number of calls placed to Customer Service
21. Churn?: whether the customer left the service: true/false