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Add Plasma Troubleshooing Page #440

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74 changes: 74 additions & 0 deletions docs/user/troubleshooting/plasma.md
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---
title: Plasma Troubleshooting
summary: Troubleshooting Issues With the Plasma Desktop
---

# Plasma Desktop Troubleshooting

This contains fixes for various issues you might encounter with the Plasma desktop environment.

## Desktop no longer responds to clicks, cursor stuck in "move" mode (cross)

This is often caused by a Firefox bug. It can be triggered by various things, like moving Firefox windows.

**Symptoms:**
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- Can't click on anything on the desktop.
- Bringing up windows with keyboard shortcuts (ex: Super for the app menu, F9 for a drop down terminal) works, but they don't get focused. You can't interact with them.
- Mouse cursor is stuck in move mode, it looks like a cross.

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You may not need to reboot to recover from this state. Killing all firefox processes may be all that's necessary. To do so:

- Get to a virtual terminal (TTY) with Ctrl-Alt-F3
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- Run `killall firefox`, this should close all Firefox windows
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- Return to your Plasma session with Ctrl-Alt-F2
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You should now be able to use Plasma normally.
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## Application windows look corrupt / incomplete

**Symptoms**
- Application windows look corrupt. For example, NeoChat not displaying room or user icons.
- Menus in an application are blank.

You may be able to fix this by clearing KDE / Plasma cache files.
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NOTE: You should not be logged into your Plasma session while doing this. It is also highly recommended to back up the folders mentioned below before deleting anything.
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- While still logged into your Plasma session, cd to your home directory, and back up the following directories:
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```bash
cd
cp -av ~/.kde{,.bak}
cp -av ~/.config{,.bak}
cp -av ~/.local{,.bak}
cp -av ~/share{,.bak}
```

- Log out of Plasma. Boot from a live USB, such as one of the Solus live environments.
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- Mount your hard drive's system. For instructions on how to do this see [Mounting your system](https://help.getsol.us/docs/user/troubleshooting/boot-rescue#mounting-your-system)
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- Change to your user's directory where you mounted your system. In this example, your system has been mounted to `/mount`:
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```bash
cd /mount/home/username
```

- Run the following from your home directory that you just switched to:
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```bash
rm -rf .kde
rm -rf .cache/plasmashell*
rm -rf .cache/org.kde.dirmodel-qml.kcache
rm -rf .cache/kioexec/ .cache/krunner/ .cache/ksycoca5*
rm -rf .cache/krunnerbookmarkrunnerfirefoxdbfile.sqlite

cd ../.local/
rm -rf kate/ kded5/ klipper/ knewstuff3/ kscreen/ konsole/ kwalletd/ ksysguard/ kmail2/ kcookiejar/ kactivitymanagerd/

cd ../share/
rm -rf dolphin kate kcookiejar kded5 keyrings klipper kmail2 knewstuff3 konsole kscreen ksysguard kwalletd kxmlgui5 plasma_engine_comic plasma plasma_notes org.kde.gwenview

cd ../.config/
rm -f plasma*
rm -rf kde* akonadi* KDE kconf_updaterc baloo* dolphinrc drkonqirc gwenviewrc kmail2rc k*rc katemetainfos
```
Reboot back into your regular Plasma session. Check the application to see if it looks OK now.
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6 changes: 3 additions & 3 deletions yarn.lock
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Expand Up @@ -4724,9 +4724,9 @@ __metadata:
linkType: hard

"caniuse-lite@npm:^1.0.0, caniuse-lite@npm:^1.0.30001449, caniuse-lite@npm:^1.0.30001464":
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resolution: "caniuse-lite@npm:1.0.30001488"
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version: 1.0.30001571
resolution: "caniuse-lite@npm:1.0.30001571"
checksum: 4098e68bb91cab6dc5212c844c7c2ec2fe517111a5bd00d63ca29c913c883676ce1cffaa4760d037c4dc360af551b8c8dfedf84047bfa7106f56ab0b5d2a7c32
languageName: node
linkType: hard

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