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Update User Research page “index”
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johnwaterworth committed Oct 9, 2023
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Expand Up @@ -17,7 +17,7 @@ Our principles are not rules. They guide our work, keep us improving as a team,

1. **Help teams understand people**

Researchers at dxw help our teams to build a deep understanding of the people who use our services, and to value and act on that understanding. We know that’s how we best contribute to teams making good decisions and creating public services that work well for the people who need them.
Researchers at dxw help our teams to build a deep understanding of the people who use our services, and to value and act on that understanding. We know that’s how we can best contribute to teams making good decisions and creating public services that work well for the people who need them.

We are facilitators, not gatekeepers. We actively involve our colleagues and clients in research. And openly share what we do, how we do it and why it’s important.

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