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# Fulfillment Policy | ||
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## Refund Policy | ||
## Refund Policy | ||
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At Deno Deploy, we strive to provide exceptional service. If you are not satisfied with our service, you may request a refund under the following conditions: | ||
At Deno Deploy, we strive to provide exceptional service. If you are not | ||
satisfied with our service, you may request a refund under the following | ||
conditions: | ||
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A refund must be requested within 14 days of the initial purchase or upgrade of any subscription plan. | ||
Refunds may be considered if the service fails to function correctly and if the issue cannot be resolved by our support team within a reasonable time frame. | ||
No refunds will be issued for services used in violation of our terms of service or for problems clearly attributable to user error or external platform changes. | ||
Recurring subscriptions may be canceled but are only eligible for a refund for the initial billing cycle if requested within the 14-day period. | ||
A refund must be requested within 14 days of the initial purchase or upgrade of | ||
any subscription plan. Refunds may be considered if the service fails to | ||
function correctly and if the issue cannot be resolved by our support team | ||
within a reasonable time frame. No refunds will be issued for services used in | ||
violation of our terms of service or for problems clearly attributable to user | ||
error or external platform changes. Recurring subscriptions may be canceled but | ||
are only eligible for a refund for the initial billing cycle if requested within | ||
the 14-day period. | ||
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## Cancellation Policy | ||
## Cancellation Policy | ||
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You can cancel your Deno Deploy subscription at any time under the following terms: | ||
You can cancel your Deno Deploy subscription at any time under the following | ||
terms: | ||
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Subscription cancellations are effective immediately, and the service will continue to run until the end of the current billing period. | ||
To cancel your subscription, please navigate to your account settings on the Deno Deploy dashboard and select 'Cancel Subscription'. | ||
Once the subscription is canceled, no further charges will be incurred, but you are responsible for any charges accrued before the effective date of cancellation. | ||
Contact Us For more information about our fulfillment policies, or if you require assistance, please contact our support team at [[email protected]](mailto:[email protected]). | ||
Subscription cancellations are effective immediately, and the service will | ||
continue to run until the end of the current billing period. To cancel your | ||
subscription, please navigate to your account settings on the Deno Deploy | ||
dashboard and select 'Cancel Subscription'. Once the subscription is canceled, | ||
no further charges will be incurred, but you are responsible for any charges | ||
accrued before the effective date of cancellation. Contact Us For more | ||
information about our fulfillment policies, or if you require assistance, please | ||
contact our support team at [[email protected]](mailto:[email protected]). |