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Plugin Service Catalog for GLPI

Purpose of the plugin : Redirect users to a user-friendly interface allowing them to be directed towards the correct categorization of their ticket (like a service catalog).

Characteristics :

  • Access to a fully configurable home page / dashboard
  • Display of alerts / scheduled maintenances / information from the Mydashboard plugin
  • Display of categories in the manner of a service catalog (5 possible display choices)
  • Configuration of comments associated with types and categories
  • Ordering of categories
  • Choice of logos / colors / description / keywords / restrictions to associate with categories
  • Possible link with the Metademands / Formcreator plugin for the creation of complex requests
  • Visibility of the links with the Resources, Badges, Consumables plugins, if these are activated.

Visit https://blogglpi.infotel.com/le-plugin-service-catalog-by-infotel/

Access to a Dashboard

Plugin Service Catalog

Ticket categories display

Plugin Service Catalog

Incident creation form

Plugin Service Catalog

Example to use with Metademands plugin

Plugin Service Catalog

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