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Update audience-activation.md #71

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23 changes: 23 additions & 0 deletions help/customers/audience-activation.md
Original file line number Diff line number Diff line change
Expand Up @@ -358,6 +358,29 @@ If Real-Time CDP audiences are not being displayed in Commerce, it could be due

The following two sections describe how to troubleshoot either case.

### Validating the connection

To validate the credentials and the response from AEP, the next command can be used:

```bash
bin/magento audiences:config:status
```

This command will return connection status and can be paired with `-v` flag to provide extra verbosity:

```
./bin/magento audiences:config:status -v
```

With extra verbosity:

```
+----------------------------------+---------------+---------------------------------------------+---------------------------------------------------------+--------------+
| Client ID | Client secret | Technical account ID | Technical account email | Sandbox name |
+----------------------------------+---------------+---------------------------------------------+---------------------------------------------------------+--------------+
| 1234bd57fac8497d8933327c535347d8 | ***** | [email protected] | [email protected] | dev |
```

### Incorrect authentication type selected in configuration

1. Open your Commerce instance.
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