diff --git a/readme.txt b/readme.txt index 5073921..3046e37 100644 --- a/readme.txt +++ b/readme.txt @@ -3,10 +3,10 @@ Contributors: wpswings Donate link: https://wpswings.com/ Tags: RMA plugin, return plugin, refund plugin, exchange plugin, cancel-order request Requires at least: 5.5.0 -Tested up to: 6.4.3 -WC requires at least: 5.5.0 -WC tested up to: 8.6.1 -Stable tag: 4.3.6 +Tested up to: 6.5 +WC requires at leastA: 5.5.0 +WC tested up to: 8.7.0 +Stable tag: 4.3.7 Requires PHP: 7.2 License: GPLv3 or later License URI: http://www.gnu.org/licenses/gpl-3.0.html @@ -18,35 +18,34 @@ Provide an easy refund service and increase customer satisfaction with WooCommer **HIGHEST-RATED REFUND AND EXCHANGE MANAGEMENT PLUGIN THAT LIFTS CUSTOMER SATISFACTION. GET RETURN, REFUND, AND EXCHANGE RMA PLUGIN TO CREATE A SIMPLE WOOCOMMERCE REFUND SYSTEM WITH RMA EXCHANGE, WALLET, AND CANCEL ORDER FEATURES** Return Refund and Exchange for WooCommerce lets you create simple returns and a WooCommerce refund requests management system stuffed with organized refund, exchange, wallet, and cancel order features. WP Swings WooCommerce Refund & Exchange Plugin eliminates on-call complaints and helps in managing returned stock. -Customers can request total or partial WooCommerce refunds (based on the return policy). The whole process of [**WooCommerce RMA Plugin**](https://wpswings.com/product/rma-return-refund-exchange-for-woocommerce-pro/?utm_source=wpswings-rma-pro&utm_medium=rma-org-page&utm_campaign=rma-pro) goes under a dedicated and streamlined mailing system that keeps both parties on the same note. Ultimately, the WordPress Refund plugin leads to high customer satisfaction. -**NOTE:** We have updated a new feature called “RMA Report” in our RMA Pro Plugin! +Customers can request full or partial WooCommerce refunds (based on the return policy). The whole process of WordPress Refund Plugin goes under a dedicated and streamlined mailing system that keeps both parties on the same note. Ultimately, the WooCommerce RMA Plugin leads to high customer satisfaction and is the most flexible refund and return order for woocommerce plugin. [**WordPress RMA Demo**](https://demo.wpswings.com/rma-return-refund-exchange-for-woocommerce-pro/?utm_source=wpswings-rma-demo&utm_medium=rma-org-page&utm_campaign=frontend-demo) | [**RMA Documentation**](https://docs.wpswings.com/woocommerce-refund-and-exchange-lite/?utm_source=wpswings-rma-doc&utm_medium=rma-org-page&utm_campaign=rma-doc) | [**Contact Us**](https://wpswings.com/contact-us/?utm_source=wpswings-rma-contactus&utm_medium=rma-org-page&utm_campaign=contactus) [youtube https://www.youtube.com/watch?v=GQhXfBtzLE0&h=315&rel=0] -== WHAT IS INCLUDED IN OUR RETURN REFUND AND EXCHANGE FOR WOOCOMMERCE PLUGIN == +== SALIENT FEATURES OF THE RETURN REFUND AND EXCHANGE FOR WOOCOMMERCE PLUGIN == -**1) Initiate Return, Exchange & Cancellation For A Specific Period**: Our WordPress RMA plugin enables the admin to set a specific time frame for all the refund, exchange and cancellation requests. During this defined period, customers will have access to these respective request options on the website, while outside this timeframe, they will no longer be visible. +**1) Refund Shipping Charges**: Admins can utilize this feature to refund the charged shipping amount during the refund process. -**2) Dedicated WooCommerce refund system**: With our Return Refund and Exchange plugin, merchants can create a dedicated refund system, which offers a money-back guarantee, and where they can build an email template to send to the customers who ask for a refund. Merchants can add the name, email, email header, and footer for their email template +**2) Initiate Return, Exchange & Cancellation For A Specific Period**: Our WordPress RMA plugin enables the admin to set a specific time frame for all the refund, exchange, and cancellation requests. During this defined period, customers will have access to these respective request options on the website, while outside this timeframe, they will no longer be visible. -**3) Predefined Refund Reason**: Merchants can add multiple reasons for a product refund. Customers can select any of these reasons while asking for a refund with the help of Warranties & Returns For WooCommerce. +**3) Dedicated WooCommerce Refund System**: +With our Return Refund and Exchange plugin, merchants can create a dedicated refund system, that offers a money-back guarantee, and where they can build an email template to send to the customers who ask for a refund. Merchants can add the name, email, email header, and footer for their email template -**4) Mail Notification For Refund**: Merchants can notify the customers of different scenarios for the product refund. They can create different emails if a refund request is generated, approved, or canceled. Merchants can add a different subject line and content for every scenario. They can also use Shortcodes to add elements to the email content. +**4) Predefined Refund Reason**: Merchants can notify the customers of different scenarios for the product refund. They can create different emails if a refund request is generated, approved, or canceled. Merchants can add a different subject line and content for every scenario. They can also use Shortcodes to add elements to the email content. -**5) Efficient Tax Handling**: By incorporating our WooCommerce Refund and Exchange with RMA, merchants can handle the tax on the refund products easily. They can simply enable or disable the tax calculation on the refund products by going to the plugin settings and enabling the Enable Tax option. +**5) Mail Notification For Refund**: By incorporating our WooCommerce Refund and Exchange with RMA, merchants can handle the tax on the refund products easily. They can simply enable or disable the tax calculation on the refund products by going to the plugin settings and enabling the Enable Tax option. -**6) Stock Management**: Our WooCommerce Refund Plugin provides a feature to manage stock. Merchants need to enable this feature from the plugin settings. Once you enable this feature, the product stock will be increased whenever a refund request is accepted. +**6) Efficient Tax Handling**: By incorporating our WooCommerce Refund and Exchange with RMA, merchants can handle the tax on the refund products easily. They can simply enable or disable the tax calculation on the refund products by going to the plugin settings and enabling the “Enable Tax” option. -**7) Refund on selected order status**: You can select the order status on which a customer can submit a refund request. You can select either a single or multiple order status in this setting. For example, if you select Completed, and Failed order statuses, you'll allow your customers to generate a refund request if their order is completed, or failed. +**7) Stock Management**: Our WooCommerce Refund Plugin provides a feature to manage stock. Merchants need to enable this feature from the plugin settings. Once you enable this feature, the product stock will be increased whenever a refund request is accepted. -**8) Order Related Messages and Email notifications**: You can allow your customers to send you order-related queries. Furthermore, you can also enable/disable the settings to let your customers add attachments along with their messages. +**8) Refund on Selected Order Status**: You can select the order status on which a customer can submit a refund request. You can select either a single or multiple order status in this setting. For example, if you select Completed, and Failed order statuses, you’ll allow your customers to generate a refund request if their order is completed, or failed. -**9) WPML Compatible**: Translate the RMA solution into 40+ languages with WordPress Multilingual (WPML). +**9) Order Related Messages and Email Notifications**: You can allow your customers to send you order-related queries. Furthermore, you can also enable/disable the settings to let your customers add attachments along with their messages. -**10) Refund Shipping Charges**: Admins can utilize this feature to refund the charged shipping amount during the refund process. Note: This feature doesn’t work for partial refunds. == LIVE DEMO OF RETURN REFUND AND EXCHANGE FOR WOOCOMMERCE == @@ -55,84 +54,41 @@ Customers can request total or partial WooCommerce refunds (based on the return * [**Return Refund & Exchange For WooCommerce Backend demo**](https://demo.wpswings.com/rma-return-refund-exchange-for-woocommerce-pro/get-your-personal-demo/?utm_source=wpswings-rma-demo&utm_medium=rma-org-page&utm_campaign=backend-demo) -== WITH THE WOOCOMMERCE RETURN AND REFUND PLUGIN YOU CAN: == - -* WooCommerce Returns an order after delivery -* Easily handle the tax on the refund products -* Allow customers to add a reason for a refund -* Let customers send an attachment with a refund request -* Manage stock on each refund -* Customize the refund button text -* Set the Period for Refund Request generation -* Enable Refund Requests for selected order statuses with the WooCommerce Refund Plugin. -* Create a dedicated mailing system for warranty management -* Communicate with customers through messages and Emails -* Admin can add the Shortcode for order_id in the emails to track down the customer from whom WooCommerce refund and RMA exchange request is made. -* Manage WooCommerce Returns and Exchange features for Cash on Delivery (COD) buyers. - -== WOOCOMMERCE RETURNS PLUGIN MEETS YOUR REQUIREMENT, SO == -[**Download Now**](https://downloads.wordpress.org/plugin/woo-refund-and-exchange-lite.zip) - == WOOCOMMERCE REFUND PLUGIN COMPATIBILITIES == -* The RMA Management is compatible with the [**Ultimate Gift Cards For WooCommerce**](https://wordpress.org/plugins/woo-gift-cards-lite/) and [**Gift Cards for WooCommerce Pro**](https://wpswings.com/product/gift-cards-for-woocommerce-pro/?utm_source=wpswings-gc-pro&utm_medium=rma-org-page&utm_campaign=gc-pro). Admin can now provide WooCommerce refund functionality on gift cards to its users. But for the practical implementation users are required to fulfill two conditions i.e. the expiration period of the gift card shouldn't be achieved and its usability should be equal to zero. - -* The WooCommerce Return and Exchange plugin is also compatible with [**WooCommerce Sequential Order Numbers Pro**](https://www.skyverge.com/product/woocommerce-sequential-order-numbers-pro/) by SkyVerse and [**Sequential Order Numbers for WooCommerce by WebToffee**](https://wordpress.org/plugins/wt-woocommerce-sequential-order-numbers/). - -* The RMA exchange Plugin is compatible with the WordPress Multilingual (WPML) plugin for localizing the plugin strings. - -* The WooCommerce RMA plugin is compatible with WooCommerce High-Performance Order Storage (HPOS), an easy-to-understand and solid database structure that uses an alternative storage mechanism for Order Tables to ensure the smooth workflow of your WooCommerce Store. +* Compatible with the [**Ultimate Gift Cards For WooCommerce**](https://wordpress.org/plugins/woo-gift-cards-lite/) and [**Gift Cards for WooCommerce Pro**](https://wpswings.com/product/gift-cards-for-woocommerce-pro/?utm_source=wpswings-gc-pro&utm_medium=rma-org-page&utm_campaign=gc-pro). Admin can now provide WooCommerce refund functionality on gift cards to its users. -== WHAT PREMIUM VERSION WOOCOMMERCE REFUND AND EXCHANGE WITH RMA OFFERS == +* Compatible with [**WooCommerce Sequential Order Numbers Pro**](https://www.skyverge.com/product/woocommerce-sequential-order-numbers-pro/) by SkyVerse and [**Sequential Order Numbers for WooCommerce by WebToffee**](https://wordpress.org/plugins/wt-woocommerce-sequential-order-numbers/). -**1. RMA Report**: This feature enables the admins to have an overall insight into the refund, return, exchange, and cancellation of the website. +* Compatibility with the WordPress Multilingual (WPML) plugin for localizing the plugin’s strings. -**2. Refund Policy Feature**: This is an outstanding setup tab available on the WooCommerce RMA plugin, in order to set up the predefined set of rules for the refund request. +* Compatible with WooCommerce High-Performance Order Storage (HPOS). -**3. Advanced Wallet System**: The WooCommerce Return plugin provides flexibility to your customers to get the refunded amount in the customers' e-wallet of your store. -**4. Partial Refund and Exchange or Cancel**: Creating partial WooCommerce refund and exchange or cancellation are not a hassle anymore. The users can utilize our Partial Refund/Exchange/Cancel order feature of the plugin. +== WHAT PREMIUM VERSION WOOCOMMERCE REFUND AND EXCHANGE WITH RMA OFFERS == -**5. Stock Management**: Automated inventory management is carried out successfully with this WooCommerce RMA Plugin feature, saving time and precisely controlling stock without the need for further effort. +**1.** The RMA Report feature enables the admins to have an overall insight into the refund, return, exchange, and cancellation of the website -**6. Global Shipping**: The global shipping amount can be charged on the order/categories against refund/exchange. +**2.** The WooCommerce RMA plugin, allows the merchants to set up a predefined set of rules for the refund request based -**7. Shiprocket Integration**: WooCommerce RMA provides customers with a straightforward interface. This interface lets businesses quickly create their ship engine by selecting ShipRocket as their shipping channel and submitting their API Key through the plugin configuration option. +**3.** Flexibility to your customers to get the refunded amount in the customer’s e-wallet of your store -**8. Increase Communication Chances Using Messages**: WooCommerce Return Plugin allows your customers to send their product-related queries along with multimedia files and approach you to take relevant action. +**4.** Creating partial WooCommerce refund and exchange or cancellation are not a hassle anymore -**9. Refund Shipping Charges**: With the WooCommerce refund plugin, customers can get a refund for the shipping charges as well. If the admin can utilize this feature to win their customer's trust in their WooCommerce store. But it is also important to note that this feature does not work with partial refunds, shipping charges are not refunded in those cases +**5.** Automated inventory management is carried out successfully with this WooCommerce RMA Plugin feature, saving time and precisely controlling stock without the need for further effort. -== STREAMLINING THE REFUND EXPERIENCE: EMPOWERING MERCHANTS AND CUSTOMERS == +**6.** Global shipping amount can be charged on the order/categories against refund/exchange. -In an effort to enhance the overall shopping experience, we've developed a comprehensive Return, Refund, and Exchange system for WooCommerce. This system benefits both merchants and customers alike, simplifying the refund process, improving communication, and ensuring efficient tax management. Let's explore how it works from both points of view… +**7.** The interface lets businesses quickly create their ship engine by selecting ShipRocket as their shipping channel and submitting their API Key through the plugin configuration option. -== MERCHANT POINT OF VIEW == -Merchants can streamline refunds, notifications, and tax management to enhance customer satisfaction, let’s go through some other significant features as well… - -**1. Dedicated WooCommerce Refund System:** Merchants can create a dedicated refund system with customizable email templates to offer a money-back guarantee, including the ability to add branding elements. -**2. Predefined Refund System:** Define multiple reasons for product refunds, simplifying the process for customers to specify why they're requesting a refund. -**3. Mail Notification for Refund:** Merchants can set up automated email notifications for various refund scenarios, such as request generation, approval, or cancellation. They can customize email content, and subject lines, and personalize messages using shortcodes. -**4. Efficient Tax Handling:** The plugin simplifies tax management for refund products. Merchants can easily enable or disable tax calculations on refundable items through plugin settings. -**5. Stock Management:** With the RMA plugin a stock management feature is included. When enabled, product stock levels are adjusted automatically when a refund request is accepted, helping merchants maintain accurate inventory records. - -== CUSTOMER POINT OF VIEW == -Customers can easily request refunds, stay informed, and communicate with support for a seamless experience, that’s not it… - -**1. Refund Request:** Customers can request refunds for products they've purchased, choosing from predefined refund reasons, making it easier to communicate the cause of their refund request. -**2. Email Notification:** They also receive email notifications at different stages of the refund process, keeping them informed about the status of their request, whether it's generated, approved, or canceled. -**3. Order Queries:** Contact the merchant with order-related queries and even attach files if needed, enhancing their ability to communicate with support regarding their purchases. -**4. Multilingual Support:** Customers from diverse language backgrounds can benefit from multilingual support when interacting with the return and refund system thanks to WPML compatibility. +**8.** Allows your customers to send their product-related queries along with multimedia files and approach you to take relevant action for the same. == TAKE ADVANTAGE OF THE EXCLUSIVE FEATURES OF THE WOOCOMMERCE EXCHANGE PREMIUM PLUGIN == >[**RMA Return Refund & Exchange For WooCommerce Pro**](https://wpswings.com/product/rma-return-refund-exchange-for-woocommerce-pro/?utm_source=wpswings-rma-pro&utm_medium=rma-org-page&utm_campaign=premium-plugin) -**See what No 44 Store is saying about the WooCommerce RMA Pro Plugin:** -> Great product for Managing and Dealing with Exchange/Refund Requests.[**See WooCommerce Refund & Exchange Pro Plugin Case Study**](https://wpswings.com/case-studies/no44store/?utm_source=wpswings-rma-casestudy&utm_medium=rma-org-page&utm_campaign=no44-casestudy) - == Documentation of Premium version == @@ -140,7 +96,7 @@ Customers can easily request refunds, stay informed, and communicate with suppor == SUPPORT == -If you need support or have any questions then kindly use our online chat window [**here**](https://wpswings.com/?utm_source=wpswings-official&utm_medium=rma-org-page&utm_campaign=wpswings-official) and discover all types of [**WooCommerce Extensions**](https://wpswings.com/woocommerce-plugins/?utm_source=wpswings-rma-shop&utm_medium=rma-org-page&utm_campaign=woocommerce-plugins) for your eCommerce store. +If you need support or have any questions then kindly use our online chat window [**here**](https://wpswings.com/?utm_source=wpswings-official&utm_medium=rma-org-page&utm_campaign=wpswings-official) or connect with us then [**Generate a Ticket**](https://wpswings.com/submit-query/?utm_source=wpswings-generate-ticket&utm_medium=rma-org-page&utm_campaign=generate-ticket) > If our documentation doesn't contain the solution to your problem, you can visit the [ **WP Swings Forum Community**](https://forums.wpswings.com/?utm_source=wpswings-rma-forums&utm_medium=rma-org-page&utm_campaign=forum) or [**Generate a Ticket**](https://wpswings.com/submit-query/?utm_source=wpswings-generate-ticket&utm_medium=rma-org-page&utm_campaign=generate-ticket) @@ -148,22 +104,6 @@ If you need support or have any questions then kindly use our online chat window > Get Huge Discounts on WooCommerce Refund, Return and Exchange plugin during Republic Day Sales 2024 - [**Get More Offers**](https://wpswings.com/offers/?utm_source=wpswings-rma-offers&utm_medium=rma-org-page&utm_campaign=offers) -== Installation == - -= Automatic installation = - -Automatic installation is the easiest option as WordPress handles the file transfers itself and you don't need to leave your web browser. To do an automatic install of Return Refund and Exchange For WooCommerce, log in to your WordPress dashboard, navigate to the Plugins menu, and click Add New. - -In the search field type "Return Refund and Exchange For WooCommerce" and click Search Plugins. Once you've found our plugin you can view details about it such as the point release, rating, and description. Most importantly, of course, you can install it by simply clicking "Install Now". - -= Manual installation = - -The manual installation method involves downloading our Return Refund and Exchange For WooCommerce and uploading it to your web server via your favorite FTP application. The WordPress contains [**instructions on how to do this here**](https://wordpress.org/support/article/managing-plugins/#manual-plugin-installation). - -= Updating = - -Automatic updates should work like a charm; as always though, ensure you backup your site just in case. - == FAQ == @@ -233,7 +173,11 @@ Please visit [**WP Swings Knowledge Base**](https://support.wpswings.com/wordpre 15. Order Message appearance settings. 16. API Settings. -== Changelog == +== Changelog == + += 4.3.7 - Released on 22 March 2024 = +* Fix: issue resolved from plugin check. +* Compatibility with the latest WP [6.4.3] and WC [8.7.0] Update. = 4.3.6 - Released on 28 February 2024 = * Refund Woocommerce Shipping on Refund Process. @@ -426,6 +370,6 @@ Please visit [**WP Swings Knowledge Base**](https://support.wpswings.com/wordpre == Upgrade Notice == -= 4.3.6 - Released on 28 February 2024 = -* Refund Woocommerce Shipping on Refund Process. -* Compatibility with the latest WP [6.4.3] and WC [8.6.1] Update += 4.3.7 - Released on 22 March 2024 = +* Fix: issue resolved from plugin check. +* Compatibility with the latest WP [6.5] and WC [8.7.0] Update