404 not found when uploading files

[bradfordcondon]

BUG/ERROR report

System information

• Tripal Version: 7.x-3. latest
• Drupal Version: 7.64
• PostgreSQL Version: 9.5.14
• PHP Version: 7.1

Issue description

I'm struggling with a error with all file uploads handled by the tripal importer class.
the upload dialog simply returns Not Found, with two urls in the network tab giving a 404:

GET https://mysiteroot.com/tripal/upload/0-tripal_importer/amel_cds.fasta/check/?module=tripal&chunk_size=2048000&file_size=8791

PUT  https://mysiteroot.com/tripal/upload/0-tripal_importer/amel_cds.fasta/save/0 

the files are not added to my site/default/files.... I tested Drupal's standard file field attached to analysis and i can upload files with that OK, so i dont think its a file system permission issue (although i ran the Drupal file permission drush helper to try and rule that out).

[spficklin]

Does your admin/config/media/file-system page look like this:

[bradfordcondon]

yes, it did originally. I was following some suggestions and changed the temp directory to a new temp deirectory, tmp2 , but this didn't work. I also have private files pointed at /var/www/private

[spficklin]

@bradfordcondon that GET and PUT URLs look okay to me. I just checked that I'm seeing the same thing on a test upload. Did you check the Apache log file to see if there are any messages there?

[bradfordcondon]

this is a known issue with how the docker Tripal stack hosts the site at somewhere.com/tripal. hopefully i'll resolve there eventually but not a Tripal issue so closing.