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Add feedback collection to deployed sites #808

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logankilpatrick opened this issue Apr 5, 2021 · 4 comments
Open

Add feedback collection to deployed sites #808

logankilpatrick opened this issue Apr 5, 2021 · 4 comments
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brainstorm enhancement New feature or request

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@logankilpatrick
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It would be really cool if in a similar vein to this: JuliaDocs/Documenter.jl#1412 we were able to collect feedback on websites using Franklin.

@tlienart
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tlienart commented Apr 5, 2021

oh wow... no I don't think that's something I'm currently interested in for several reasons:

  • comments are likely to be about the website itself rather than useful feedback for Franklin (e.g. comments about CSS, layout, whatever)
  • I definitely don't have the bandwidth to monitor this kind of stuff
  • there currently doesn't seem to be a need beyond GitHub and the slack channel

I'm impressed that the documenter folks are willing to do this but on the other hand I do think it makes more sense for them as the scope is narrower (so that if people do comment about the CSS or readability or whatever of a random Documenter website, it is kind of interesting for the Documenter folks whereas that's not really true for Franklin which leaves the responsibility of the CSS to the website owner).

The feedback I'm interested in is the feedback I'm getting on Slack and Github, if users tell me that they'd like to give me feedback some other way, maybe we can consider options but for now I'm not sure.

@tlienart tlienart added the wontfix This will not be worked on label Apr 5, 2021
@logankilpatrick
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Ah, I should have been more clear. This would be a feature for website owners. No feedback would come directly back to Franklin. The idea is that if you are on the Julia Lang website (created through Franklin) and theres some issue, we can get feedback from users and have it go to a database specific to the Julia website. Right now, people might be like:

"This page is not good and unhelpful" but don't habe a clear way of communicating that to us beyond opening an issues (which has a high bar). Totally get that bandwidth situation, but does that clarify what I am suggesting?

@logankilpatrick
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See the feedback section at the bottom of this page: https://docs.github.com/en/communities/setting-up-your-project-for-healthy-contributions/about-community-profiles-for-public-repositories I would copy word for word if I could get the rest setup.

@tlienart
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tlienart commented Apr 5, 2021

Ah right! ok yes this makes sense, I'll look into it

@tlienart tlienart added brainstorm enhancement New feature or request and removed wontfix This will not be worked on labels Apr 5, 2021
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