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I cannot re-register even though I've fully deleted my account #1028

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theharrisonmoore opened this issue Jan 16, 2020 · 0 comments
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theharrisonmoore commented Jan 16, 2020

I cannot re-register even though I've fully deleted my account. Can we look at fixing this? It's not urgent but it might prevent workers coming back to the platform once they've heard they can trust earwig. We wouldn't want to make it impossible for them.

The issue might have something to do with Mailchimp. In Mailchimp, when removing contacts from Audiences, you can either Archive them or Permenantly Delete them (deleting them prevents re-adding). Perhaps email addresses need to be archived instead of deleted.

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