[BUG] - PhotoDemon is not starting #594
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Hello @dataneim . I apologize that it's taken me a few days to reply. Thank you for trying a few different zip programs (that would have been my first guess). This is the first time I've heard of this issue on the 2024.7 build, so I don't have an immediate solution to suggest! Sometimes aggressive antivirus software can lock down one or more of the third-party libraries that ship with PhotoDemon. This might explain the logo appearing and then disappearing before the program actually starts. A quick check of VirusTotal shows that one AV provider mis-flags something in PhotoDemon's zip file, which is always frustrating: https://www.virustotal.com/gui/file/8b2ee00a926beed6a9e2598c84c0f43afdcff0428ef76ce13c04087272c885f7 Can I ask you to try the latest PhotoDemon nightly build and tell me if that works for you? Here's a direct link: If the nightly build also doesn't load, it might still have enough time to generate one or more debug logs in the Thank you! |
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Hello, Above given nightly built also does not load, below is the debug file I copy/paste content. Before running, I already put the PhotoDemon into Microsoft Defender approved list to ensure my antivirus does not cause the issue. Few plugin seems missing as below, they are not in zipped file neither. -- PHOTODEMON DEBUG LOG #3 -- Date: 10-20-2024 -- SYSTEM INFORMATION -- OS: Windows 11 64-bit (10.0.22631) -- PROGRAM INFORMATION -- Version: PhotoDemon 2024.8 alpha (build 46) -- PLUGIN INFORMATION -- CharLS: available -- SESSION REPORT -- -DBG- | 6:34:40 PM | Debugger initialized successfully |
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Thank you very much for the follow-up information. The debug log helps a lot - it looks like the program gets 90% of the way toward loading, and then crashes right before the main window is displayed. I've never seen this behavior before. I am close to committing a huge batch of code changes to nightly builds. As part of my work, I will add additional debug logging around the problem area to see if I can figure out where exactly the problem is occurring. I will also update some 3rd-party plugins to perhaps see if the issue lies with them. (Some plugins do not ship with PhotoDemon by default - so it's OK that some are flagged as "missing".) Thank you again for your patience and feedback. I'll pop back to this issue when I have a new nightly build ready for testing. |
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Here is another thing you might try. (Idea comes from ShrekerNil in #592 .) Create a batch file (perhaps called Edit that file in Notepad and place one line in it:
Save the file, then double-click it in Explorer. Does this work to start PhotoDemon? (Thank you in advance for your help 🙏 ) |
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thanks for suggestion, I have put it in windows batch file, but same problem there. I am using Windows 11 Pro ver.23H2, maybe it is windows version specific bug. ShekerNil says his/her OS is Windows 10 Enterprise LTSC 21H2. Strangely, few months ago i installed Blender 3D latest version at that time, it gave the exact same problem, i waited 2 months or so, they keep releasing minor updates, the latest one is now running without problem. |
the version 2024.7 and version 9 is not starting in windows 11 PC 64 bit, 64Gb RAM. When double clicking on exe file, it shows the opening logo and then disappears in 3 seconds. In the task manager, it leaves exiftool.exe(32) in the memory. If you start the program 3 times and disappear 3 times, in the task manager I can see 3 lines of exiftool.exe(32).
The troubleshoot document says that unzipping from legacy zip program might cause the issue, in my case I used few different zip programs. Also, I made sure that App\PhotoDemon\Plugins folder is healthy.
I downloaded version 8, this is okay. But as mentioned above, ver 9 and 2024.7 is having this weird problem.
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