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Nothing happens after trying to confirm the SMS #359

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Jolly-Pirate opened this issue May 25, 2018 · 9 comments
Open

Nothing happens after trying to confirm the SMS #359

Jolly-Pirate opened this issue May 25, 2018 · 9 comments
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@Jolly-Pirate
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A few users have reported that after receiving the SMS, when they click "Continue" on the phone confirmation page, nothing happens.
Chrome, Firefox, Edge

@pkattera pkattera added the bug label May 31, 2018
@high-octane-soul
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high-octane-soul commented Jun 4, 2018

Hello! I'm facing the same issue!

I was trying to sign up and during the process I did not get the phone verification code on the same day, I got it on the next day. Well that's not an issue! The issue is, I tried to continue the sign up process through the e-mail confirmation link and the problem is after entering the phone no. the page doesn't continue to the code verification page at all. I tried pressing the "continue" several times and it did not load at all .. kind of like issue #239 !it is stuck . what do i do ? I've attached the screenshot below .

screenshot 10

Someone please help me out !

@high-octane-soul
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Hi guys! My problem is solved! I guess the team worked to debug the issue. Thanks a lot! everything is going smooth. :)

@originated
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Believe this ticket can be closed?

@TimCliff
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TimCliff commented Jun 5, 2018

seems like other users are still having the issue

image

@mac128k mac128k added the 3 label Jul 6, 2018
@TimCliff
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I asked a user on steem.chat who was having this issue to send a screen shot of their dev console error log. Here is what it shows:

image

@infleum
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infleum commented Jul 12, 2018

i wanted to say that the page doesn't let me go further from this page. I did put phone number in, but this 'continue' button is not working, I can't click on it

image

@jsr1611
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jsr1611 commented Jul 12, 2018

Any updates on the issue so far??

@plasmahawknz
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I am also having this exact issue. Pressing continue does not progress and I do not receive a text. Has anyone found a solution yet?

@yaisah
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yaisah commented Sep 12, 2019

Hello, what is the solution for this? I am having this same issue. Stuck in both mobile and desktop, won't go to a different screen.
Screen Shot 2019-09-12 at 10 10 58 AM

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