From e1848c0f7924e56adf8617101c05ed9ec4041df3 Mon Sep 17 00:00:00 2001 From: Danielle Date: Wed, 20 Nov 2024 10:26:37 +0000 Subject: [PATCH] updated endif --- docs/product/support/README.md | 3 +++ 1 file changed, 3 insertions(+) diff --git a/docs/product/support/README.md b/docs/product/support/README.md index 84e471fd..2025099a 100644 --- a/docs/product/support/README.md +++ b/docs/product/support/README.md @@ -58,6 +58,9 @@ The SLA times listed below are the timeframes in which you can expect the first | **Minor**
_4 am - 8 pm ET, business days_* | Reasonable best effort | 48 business hours | 24 business hours | | **General Guidance**
_4 am - 8 pm ET, business days_* | Reasonable best effort | 72 business hours | 72 business hours | +\* _Business day_ - any day in which normal business operations are conducted (Mon-Fri, except for US public holidays) +{% endif %} + {% if is_self_hosted() %} | Severity | Gold |