If @Scale gives an error it will also be logged in our telemetry so we should be able to work with you to track down the issue.
If you experience problems and need help you can engage with us using Discussions.
Beyond using Discussions you can email us directly at [email protected].
Reach out to your assigned contact for priority support.
Bugs and product enhancements can be submitted as Issues for @Scale.
Solidify offers extended support where customers with valid licenses can get assistance with practices related to @Scale, such as SAFe practices, Azure DevOps as well as how to best integrate @Scale into existing workflows.
The easiest way to request support is to email us at [email protected].