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In order to streamline the user experience and minimize messaging costs, as a power user familiar with the service, I should be able to bypass the welcome message and immediately enter my search parameter(s).
As-is:
Power User: my case number is RIC 151600091
Response: Welcome to CourtSMS. Reply "NAME" to search by name, "CASE" to search by case number, or "MORE" for other options.
Power User: case
Response: To search by case, send me your case number. For example: WVC 123456789.
Power User: RIC 151600091
Response: The following court dates for that case number were found ...
To-be:
Power User: my case number is RIC 151600091
Response: The following court dates for that case number were found ...
The text was updated successfully, but these errors were encountered:
In order to streamline the user experience and minimize messaging costs, as a power user familiar with the service, I should be able to bypass the welcome message and immediately enter my search parameter(s).
As-is:
my case number is RIC 151600091
Welcome to CourtSMS. Reply "NAME" to search by name, "CASE" to search by case number, or "MORE" for other options.
case
To search by case, send me your case number. For example: WVC 123456789.
RIC 151600091
The following court dates for that case number were found ...
To-be:
my case number is RIC 151600091
The following court dates for that case number were found ...
The text was updated successfully, but these errors were encountered: