snowy

Snowy: Monitor SAS CI 360 Network Traffic

Snowy is a browser extension developed to help you troubleshoot SAS CI360 Events. You can use Snowy to inspect the data captured by CI360 Tag from your website on your browser in real time.

Snowy can also act as an alternative to General Agent or a Diagnostic Agent, so that you can stream Events from the tenant to your browser for troubleshooting purposes.

If you want to capture the JSON payload sent by CI360 to your Connector Endpoint, you can assign a General Agent to your Connector, under CI360 Tenant > General Setting > Connector, and activate that Access Point details in Snowy.

Features

1. Monitor CI360 Event information captured by CI360 Tag.
2. Act as a General Agent or Diagnostic Agent to capture real time events from any channels, including Mobile SDK.
3. Inspect the payload sent to Connector Endpoint, while using a General Agent as Proxy.

Installation

Chrome

1. Download the content of the Chrome folder to your machine and extract it to a folder.
2. Open Chrome
3. Navigate to Settings > More Tools > Extension
4. Enable Developer Mode (usually on the upper right-hand side)
5. Click Load Unpacked
6. Select the folder where you extracted the content
7. The extension is now added to Chrome
8. Click on the Details button
9. Ensure the extension is On

Optional steps

1. Under the Details of the extension
2. Set the Site access to your choice. The preferred option is On Click
3. If you usually browse the sites in Incognito mode, then enable Allow in incognito

Microsoft Edge

1. Download the content of the Chrome folder to your machine and extract it to a folder.
2. Open Microsoft Edge
3. Navigate to Settings > Extensions
4. Enable Developer Mode (usually on the lower left-hand side)
5. Click Load Unpacked
6. Select the folder where you extracted the content
7. The extension is now added to Edge
8. Click on the Details link
9. Ensure the extension is On

Optional steps

1. Under the Details of the extension
2. Set the Site access to your choice. The preferred option is On Click
3. If you usually browse the sites in InPrivate mode, then enable Allow in InPrivate

Update to a newer version

Since the extension is not distributed via the public domains (like Chrome Web Store), you will have to follow manual steps to install the updates.

Chrome and Microsoft Edge

1. Download the content of the Chrome folder to your machine and extract it to the same folder where you extracted it during the installation.
2. Open the Extensions section under your Settings
3. Click the Reload icon or Reload button

Usage

Monitoring Network Traffic from CI 360 Tag

1. Open your browser
2. Navigate to the website you want to inspect.
3. Based on the configuration you selected under the Optional Steps above, you might have to click on the icon of the extension to start it.
4. Open the Developer Toolbar (F12 or Ctrl+Shift+I)
5. Inside the Developer Toolbar, go to the tab CI 360
6. Browse around your site as usual and you will see all the 360 network traffic getting added to the list.
7. The list will be reset when you Close the developer toolbar

Streaming Events into Snowy

Warning! When you start streaming events to Snowy by activating the Access Point (aka Agent), ensure you do not have another instance of the Agent running elsewhere.

1. Open your browser
2. Navigate to the website you want to inspect.
3. Based on the configuration you selected under the Optional Steps above, you might have to click on the icon of the extension to start it.
4. Open the Developer Toolbar (F12 or Ctrl+Shift+I)
5. Inside the Developer Toolbar, go to the tab CI 360
6. Go to the Setting Tab with in Snowy (the little Purple gear icon on the top right hand side)
7. Enter the Tenant Id, Client secret and other details as needed
8. Save and Activate the Agent.
9. If you have a details saved already, you can select that from the dropdown and activate it.
10. Go to the 360 Event Stream Tab with in Snowy.
11. Click on the Start button.
12. If the Access Point you configured is a Diagnostic Access Point, then you will be prompted to select a filter based on Identity. Provide necessary details.

Note

1. If you are looking to demo the data captured by CI 360 to a prospect then please use CI 360 Event Inspector by the Sales Team
2. Snowy captures only the POST requests in its raw format, any processing done by CI 360 in the cloud will not reflect here
3. When you activate Snowy's event stream capabilities, (aka. Agent), it will temporarily break your integration, if you have done any, using that Access Point.