diff --git a/GliaWidgets/Public/Glia/Glia+StartEngagement.swift b/GliaWidgets/Public/Glia/Glia+StartEngagement.swift
index cc3a4eaba..e5e045dfa 100644
--- a/GliaWidgets/Public/Glia/Glia+StartEngagement.swift
+++ b/GliaWidgets/Public/Glia/Glia+StartEngagement.swift
@@ -6,6 +6,7 @@ extension Glia {
     ///
     /// - Parameters:
     ///   - engagementKind: Engagement media type.
+    ///   - in: Queue identifiers
     ///   - theme: A custom theme to use with the engagement.
     ///   - visitorContext: Visitor context.
     ///   - features: Set of features to be enabled in the SDK.
@@ -22,10 +23,14 @@ extension Glia {
     ///
     public func startEngagement(
         engagementKind: EngagementKind,
+        in queueIds: [String],
         theme: Theme = Theme(),
         features: Features = .all,
         sceneProvider: SceneProvider? = nil
     ) throws {
+        // `interactor?.queueIds.isEmpty == false` statement is needed for integrators who uses old interface
+        // and pass queue identifier throught `configuration` function.
+        guard !queueIds.isEmpty || interactor?.queueIds.isEmpty == false else { throw GliaError.startEngagementWithNoQueueIds }
         guard engagement == .none else { throw GliaError.engagementExists }
         guard let interactor = self.interactor else { throw GliaError.sdkIsNotConfigured }
         if let engagement = environment.coreSdk.getCurrentEngagement(),
@@ -33,6 +38,14 @@ extension Glia {
             throw GliaError.callVisualizerEngagementExists
         }
 
+        // This check is needed for integrators who uses old interface
+        // and pass queue identifier throught `configuration` function,
+        // but would not pass queue ids in this method, so SDK would not override
+        // existed queue id.
+        if !queueIds.isEmpty {
+            interactor.queueIds = queueIds
+        }
+
         let viewFactory = ViewFactory(
             with: theme,
             messageRenderer: messageRenderer,
@@ -46,6 +59,7 @@ extension Glia {
                 uiScreen: environment.uiScreen
             )
         )
+
         startRootCoordinator(
             with: interactor,
             viewFactory: viewFactory,
@@ -55,53 +69,7 @@ extension Glia {
         )
     }
 
-    /// Starts the engagement.
-    ///
-    /// - Parameters:
-    ///   - engagementKind: Engagement media type.
-    ///   - configuration: Engagement configuration.
-    ///   - queueID: Queue identifier.
-    ///   - theme: A custom theme to use with the engagement.
-    ///   - sceneProvider: Used to provide `UIWindowScene` to the framework. Defaults to the first active foreground scene.
-    ///
-    /// - throws:
-    ///   - `GliaCoreSDK.ConfigurationError.invalidSite`
-    ///   - `GliaCoreSDK.ConfigurationError.invalidEnvironment`
-    ///   - `GliaCoreSDK.ConfigurationError.invalidRegionEndpoint`
-    ///   - `GliaCoreSDK.ConfigurationError.invalidSiteApiKey`
-    ///   - `GliaError.engagementExists`
-    ///
-    public func start(
-        _ engagementKind: EngagementKind,
-        configuration: Configuration,
-        queueID: String,
-        theme: Theme = Theme(),
-        features: Features = .all,
-        sceneProvider: SceneProvider? = nil
-    ) throws {
-        let completion = { [weak self] in
-            try self?.startEngagement(
-                engagementKind: engagementKind,
-                theme: theme,
-                features: features,
-                sceneProvider: sceneProvider
-            )
-        }
-        do {
-            try configure(
-                with: configuration,
-                queueId: queueID
-            ) {
-                try? completion()
-            }
-        } catch GliaError.configuringDuringEngagementIsNotAllowed {
-            try completion()
-        }
-    }
-
-    // MARK: - Private
-
-    private func startRootCoordinator(
+    func startRootCoordinator(
         with interactor: Interactor,
         viewFactory: ViewFactory,
         sceneProvider: SceneProvider?,
diff --git a/GliaWidgets/Public/Glia/Glia.Deprecated.swift b/GliaWidgets/Public/Glia/Glia.Deprecated.swift
index 1e2814128..b8f1b39de 100644
--- a/GliaWidgets/Public/Glia/Glia.Deprecated.swift
+++ b/GliaWidgets/Public/Glia/Glia.Deprecated.swift
@@ -89,6 +89,98 @@ extension Glia {
     public func requestVisitorCode(completion: @escaping (Result<VisitorCode, Swift.Error>) -> Void) {
         _ = environment.coreSdk.requestVisitorCode(completion)
     }
+
+    /// Deprecated, use ``Glia.configure(with:uiConfig:assetsBuilder:completion)`` instead.
+    @available(*, deprecated, message: "Deprecated, use ``Glia.configure(with:uiConfig:assetsBuilder:completion`` instead.")
+    public func configure(
+        with configuration: Configuration,
+        queueId: String,
+        uiConfig: RemoteConfiguration? = nil,
+        assetsBuilder: RemoteConfiguration.AssetsBuilder = .standard,
+        completion: (() -> Void)? = nil
+    ) throws {
+        guard environment.coreSdk.getCurrentEngagement() == nil else {
+            throw GliaError.configuringDuringEngagementIsNotAllowed
+        }
+        self.uiConfig = uiConfig
+        self.assetsBuilder = assetsBuilder
+
+        let createdInteractor = Interactor(
+            configuration: configuration,
+            queueIds: [queueId],
+            environment: .init(coreSdk: environment.coreSdk, gcd: environment.gcd)
+        )
+
+        interactor = createdInteractor
+
+        if let callback = completion {
+            createdInteractor.withConfiguration { [weak createdInteractor] in
+                guard let interactor = createdInteractor else { return }
+                    interactor.state = GliaCore.sharedInstance
+                        .getCurrentEngagement()?.engagedOperator
+                        .map(InteractorState.engaged) ?? interactor.state
+                    callback()
+            }
+        }
+
+        startObservingInteractorEvents()
+    }
+
+    /// Deprecated, use ``Glia.startEngagement(engagementKind:in:theme:features:sceneProvider:)`` instead.
+    @available(*,
+         deprecated,
+         message: "Deprecated, use ``Glia.startEngagement(engagementKind:in:theme:features:sceneProvider:)`` instead."
+    )
+    public func startEngagement(
+        engagementKind: EngagementKind,
+        theme: Theme = Theme(),
+        features: Features = .all,
+        sceneProvider: SceneProvider? = nil
+    ) throws {
+        try startEngagement(
+            engagementKind: engagementKind,
+            in: [],
+            theme: theme,
+            features: features,
+            sceneProvider: sceneProvider
+        )
+    }
+
+    /// Deprecated, use ``Deprecated, use ``Glia.configure(with:uiConfig:assetsBuilder:completion`` and ``Glia.startEngagement(engagementKind:in:theme:features:sceneProvider:)`` instead.`` instead.
+    @available(*,
+         deprecated,
+         message: """
+            Deprecated, use ``Glia.configure(with:uiConfig:assetsBuilder:completion`` and \
+            ``Glia.startEngagement(engagementKind:in:theme:features:sceneProvider:)`` instead.
+            """
+    )
+    public func start(
+        _ engagementKind: EngagementKind,
+        configuration: Configuration,
+        queueID: String,
+        theme: Theme = Theme(),
+        features: Features = .all,
+        sceneProvider: SceneProvider? = nil
+    ) throws {
+        let completion = { [weak self] in
+            try self?.startEngagement(
+                engagementKind: engagementKind,
+                theme: theme,
+                features: features,
+                sceneProvider: sceneProvider
+            )
+        }
+        do {
+            try configure(
+                with: configuration,
+                queueId: queueID
+            ) {
+                try? completion()
+            }
+        } catch GliaError.configuringDuringEngagementIsNotAllowed {
+            try completion()
+        }
+    }
 }
 
 extension Glia.Authentication {
diff --git a/GliaWidgets/Public/Glia/Glia.swift b/GliaWidgets/Public/Glia/Glia.swift
index 38d0efd25..00e1cb32a 100644
--- a/GliaWidgets/Public/Glia/Glia.swift
+++ b/GliaWidgets/Public/Glia/Glia.swift
@@ -98,7 +98,6 @@ public class Glia {
     /// Setup SDK using specific engagement configuration without starting the engagement.
     /// - Parameters:
     ///   - configuration: Engagement configuration.
-    ///   - queueId: Queue identifier.
     ///   - visitorContext: Visitor context.
     ///   - uiConfig: Remote UI configuration.
     ///   - assetsBuilder: Provides assets for remote configuration.
@@ -106,7 +105,6 @@ public class Glia {
     ///   Passing  `nil` will defer configuration. Passing closure will start configuration immediately.
     public func configure(
         with configuration: Configuration,
-        queueId: String,
         uiConfig: RemoteConfiguration? = nil,
         assetsBuilder: RemoteConfiguration.AssetsBuilder = .standard,
         completion: (() -> Void)? = nil
@@ -119,7 +117,7 @@ public class Glia {
 
         let createdInteractor = Interactor(
             configuration: configuration,
-            queueID: queueId,
+            queueIds: [],
             environment: .init(coreSdk: environment.coreSdk, gcd: environment.gcd)
         )
 
@@ -266,8 +264,8 @@ public class Glia {
 
 // MARK: - Private
 
-private extension Glia {
-    func startObservingInteractorEvents() {
+extension Glia {
+    internal func startObservingInteractorEvents() {
         interactor?.addObserver(self) { [weak self] event in
             guard
                 let engagement = self?.environment.coreSdk.getCurrentEngagement(),
diff --git a/GliaWidgets/Public/GliaError.swift b/GliaWidgets/Public/GliaError.swift
index 6f4ea8bb8..c454b0116 100644
--- a/GliaWidgets/Public/GliaError.swift
+++ b/GliaWidgets/Public/GliaError.swift
@@ -6,4 +6,5 @@ public enum GliaError: Error {
     case callVisualizerEngagementExists
     case configuringDuringEngagementIsNotAllowed
     case clearingVisitorSessionDuringEngagementIsNotAllowed
+    case startEngagementWithNoQueueIds
 }
diff --git a/GliaWidgets/Sources/Coordinators/EngagementCoordinator/EngagementCoordinator.swift b/GliaWidgets/Sources/Coordinators/EngagementCoordinator/EngagementCoordinator.swift
index 20cfb40d4..e1da6b3a3 100644
--- a/GliaWidgets/Sources/Coordinators/EngagementCoordinator/EngagementCoordinator.swift
+++ b/GliaWidgets/Sources/Coordinators/EngagementCoordinator/EngagementCoordinator.swift
@@ -244,7 +244,7 @@ extension EngagementCoordinator {
                 fetchChatHistory: environment.fetchChatHistory,
                 createFileUploadListModel: environment.createFileUploadListModel,
                 sendSecureMessage: environment.sendSecureMessage,
-                queueIds: [interactor.queueID],
+                queueIds: interactor.queueIds,
                 listQueues: environment.listQueues,
                 secureUploadFile: environment.uploadSecureFile,
                 getSecureUnreadMessageCount: environment.getSecureUnreadMessageCount,
@@ -439,7 +439,7 @@ extension EngagementCoordinator {
             viewFactory: viewFactory,
             navigationPresenter: navigationPresenter,
             environment: .init(
-                queueIds: [interactor.queueID],
+                queueIds: interactor.queueIds,
                 listQueues: environment.listQueues,
                 sendSecureMessage: environment.sendSecureMessage,
                 createFileUploader: environment.createFileUploader,
diff --git a/GliaWidgets/Sources/CoreSDKClient/CoreSDKClient.Interface.swift b/GliaWidgets/Sources/CoreSDKClient/CoreSDKClient.Interface.swift
index ddc851eb6..0dcc756d2 100644
--- a/GliaWidgets/Sources/CoreSDKClient/CoreSDKClient.Interface.swift
+++ b/GliaWidgets/Sources/CoreSDKClient/CoreSDKClient.Interface.swift
@@ -37,12 +37,12 @@ struct CoreSdkClient {
     var listQueues: ListQueues
 
     typealias QueueForEngagement = (
-        _ queueID: String,
+        _ queueIds: [String],
         _ visitorContext: Self.VisitorContext?,
         _ shouldCloseAllQueues: Bool,
         _ mediaType: Self.MediaType,
         _ options: Self.EngagementOptions?,
-        _ completion: @escaping Self.QueueTicketBlock
+        _ completion: @escaping (Result<GliaCoreSDK.QueueTicket, GliaCoreSDK.GliaCoreError>) -> Void
     ) -> Void
     var queueForEngagement: QueueForEngagement
 
diff --git a/GliaWidgets/Sources/CoreSDKClient/CoreSDKClient.Live.swift b/GliaWidgets/Sources/CoreSDKClient/CoreSDKClient.Live.swift
index 7be7fc536..e97af5cef 100644
--- a/GliaWidgets/Sources/CoreSDKClient/CoreSDKClient.Live.swift
+++ b/GliaWidgets/Sources/CoreSDKClient/CoreSDKClient.Live.swift
@@ -12,8 +12,16 @@ extension CoreSdkClient {
             configureWithConfiguration: GliaCore.sharedInstance.configure(with:completion:),
             configureWithInteractor: GliaCore.sharedInstance.configure(interactor:),
             listQueues: GliaCore.sharedInstance.listQueues(completion:),
-            queueForEngagement: GliaCore.sharedInstance
-                .queueForEngagement(queueID:visitorContext:shouldCloseAllQueues:mediaType:options:completion:),
+            queueForEngagement: { queueIds, visitorContext, shouldCloseAllQueues, mediaType, options, completion in
+                let options = QueueForEngagementOptions(
+                    queueIds: queueIds,
+                    visitorContext: visitorContext,
+                    shouldCloseAllQueues: shouldCloseAllQueues,
+                    mediaType: mediaType,
+                    engagementOptions: options
+                )
+                GliaCore.sharedInstance.queueForEngagement(using: options, completion: completion)
+            },
             requestMediaUpgradeWithOffer: GliaCore.sharedInstance.requestMediaUpgrade(offer:completion:),
             sendMessagePreview: GliaCore.sharedInstance.sendMessagePreview(message:completion:),
             sendMessageWithAttachment: GliaCore.sharedInstance.send(message:attachment:completion:),
diff --git a/GliaWidgets/Sources/Interactor/Interactor.Mock.swift b/GliaWidgets/Sources/Interactor/Interactor.Mock.swift
index e27ac7576..905574cd5 100644
--- a/GliaWidgets/Sources/Interactor/Interactor.Mock.swift
+++ b/GliaWidgets/Sources/Interactor/Interactor.Mock.swift
@@ -4,12 +4,12 @@ import Foundation
 extension Interactor {
     static func mock(
         configuration: Configuration = .mock(),
-        queueID: String = UUID.mock.uuidString,
+        queueId: String = UUID.mock.uuidString,
         environment: Environment = .mock
     ) -> Interactor {
         .init(
             configuration: configuration,
-            queueID: queueID,
+            queueIds: [queueId],
             environment: environment
         )
     }
diff --git a/GliaWidgets/Sources/Interactor/Interactor.swift b/GliaWidgets/Sources/Interactor/Interactor.swift
index 6cf12810a..d9214a9d3 100644
--- a/GliaWidgets/Sources/Interactor/Interactor.swift
+++ b/GliaWidgets/Sources/Interactor/Interactor.swift
@@ -36,7 +36,7 @@ enum InteractorEvent {
 class Interactor {
     typealias EventHandler = (InteractorEvent) -> Void
 
-    let queueID: String
+    var queueIds: [String]
     var engagedOperator: CoreSdkClient.Operator? {
         switch state {
         case .engaged(let engagedOperator):
@@ -75,10 +75,10 @@ class Interactor {
 
     init(
         configuration: Configuration,
-        queueID: String,
+        queueIds: [String],
         environment: Environment
     ) {
-        self.queueID = queueID
+        self.queueIds = queueIds
         self.configuration = configuration
         self.environment = environment
     }
@@ -155,18 +155,19 @@ extension Interactor {
                 .map(CoreSdkClient.VisitorContext.init(_:))
 
             self.environment.coreSdk.queueForEngagement(
-                self.queueID,
+                self.queueIds,
                 coreSdkVisitorContext,
                 // shouldCloseAllQueues is `true` by default core sdk,
                 // here it is passed explicitly
                 true,
                 mediaType,
                 options
-            ) { [weak self] queueTicket, error in
-                if let error = error {
+            ) { [weak self] result in
+                switch result {
+                case .failure(let error):
                     self?.state = .ended(.byError)
                     failure(error)
-                } else if let ticket = queueTicket {
+                case .success(let ticket):
                     if case .enqueueing = self?.state {
                         self?.state = .enqueued(ticket)
                     }
diff --git a/GliaWidgets/Sources/ViewController/Call/CallViewController.Mock.swift b/GliaWidgets/Sources/ViewController/Call/CallViewController.Mock.swift
index 328fc32e8..4af4c20d0 100644
--- a/GliaWidgets/Sources/ViewController/Call/CallViewController.Mock.swift
+++ b/GliaWidgets/Sources/ViewController/Call/CallViewController.Mock.swift
@@ -24,7 +24,7 @@ extension CallViewController {
         let interactorEnv = Interactor.Environment.mock
         let interactor = Interactor.mock(
             configuration: conf,
-            queueID: queueId,
+            queueId: queueId,
             environment: interactorEnv
         )
         let alertConf = AlertConfiguration.mock()
@@ -59,7 +59,7 @@ extension CallViewController {
         let interactorEnv = Interactor.Environment.mock
         let interactor = Interactor.mock(
             configuration: conf,
-            queueID: queueId,
+            queueId: queueId,
             environment: interactorEnv
         )
         let alertConf = AlertConfiguration.mock()
@@ -97,7 +97,7 @@ extension CallViewController {
         }
         let interactor = Interactor.mock(
             configuration: conf,
-            queueID: queueId,
+            queueId: queueId,
             environment: interactorEnv
         )
         let alertConf = AlertConfiguration.mock()
@@ -150,7 +150,7 @@ extension CallViewController {
         let interactorEnv = Interactor.Environment.mock
         let interactor = Interactor.mock(
             configuration: conf,
-            queueID: queueId,
+            queueId: queueId,
             environment: interactorEnv
         )
         let alertConf = AlertConfiguration.mock()
@@ -198,7 +198,7 @@ extension CallViewController {
         let interactorEnv = Interactor.Environment.mock
         let interactor = Interactor.mock(
             configuration: conf,
-            queueID: queueId,
+            queueId: queueId,
             environment: interactorEnv
         )
         let alertConf = AlertConfiguration.mock()
@@ -233,7 +233,7 @@ extension CallViewController {
         let interactorEnv = Interactor.Environment.mock
         let interactor = Interactor.mock(
             configuration: conf,
-            queueID: queueId,
+            queueId: queueId,
             environment: interactorEnv
         )
         let alertConf = AlertConfiguration.mock()
diff --git a/GliaWidgets/Sources/ViewController/Chat/ChatViewController.Mock.swift b/GliaWidgets/Sources/ViewController/Chat/ChatViewController.Mock.swift
index b6107dff5..c109254cc 100644
--- a/GliaWidgets/Sources/ViewController/Chat/ChatViewController.Mock.swift
+++ b/GliaWidgets/Sources/ViewController/Chat/ChatViewController.Mock.swift
@@ -69,7 +69,6 @@ extension ChatViewController {
         let messages: [ChatMessage] = [
             .mock(
                 id: messageId(),
-                queueID: queueId,
                 operator: nil,
                 sender: .visitor,
                 content: "Hi",
@@ -78,7 +77,6 @@ extension ChatViewController {
             ),
             .mock(
                 id: messageId(),
-                queueID: queueId,
                 operator: .mock(name: "John Smith", pictureUrl: URL.mock.absoluteString),
                 sender: .operator,
                 content: "hello",
@@ -87,7 +85,6 @@ extension ChatViewController {
             ),
             .mock(
                 id: messageId(),
-                queueID: queueId,
                 operator: nil,
                 sender: .visitor,
                 content: "",
@@ -111,7 +108,6 @@ extension ChatViewController {
             ),
             .mock(
                 id: messageId(),
-                queueID: queueId,
                 operator: nil,
                 sender: .visitor,
                 content: "Message along with content",
@@ -135,7 +131,6 @@ extension ChatViewController {
             ),
             .mock(
                 id: messageId(),
-                queueID: queueId,
                 operator: .mock(
                     name: "John Doe",
                     pictureUrl: URL.mock.absoluteString
@@ -162,7 +157,6 @@ extension ChatViewController {
             ),
             .mock(
                 id: messageId(),
-                queueID: queueId,
                 operator: .mock(
                     name: "John Smith",
                     pictureUrl: URL.mock.appendingPathComponent("opImage").appendingPathExtension("png").absoluteString
@@ -332,7 +326,6 @@ extension ChatViewController {
         ]
         let messages: [ChatMessage] = [
             .mock(id: messageId(),
-                  queueID: queueId,
                   operator: .mock(
                     name: "Blob",
                     pictureUrl: "https://mock.mock/operator/234/image.png"
@@ -385,7 +378,6 @@ extension ChatViewController {
         let messages: [ChatMessage] = [
             .mock(
                 id: messageId(),
-                queueID: queueId,
                 operator: .mock(
                     name: "Rasmus",
                     pictureUrl: "https://mock.mock/single_choice/567/image.png"
@@ -432,7 +424,6 @@ extension ChatViewController {
         let messages: [ChatMessage] = [
             .mock(
                 id: messageId(),
-                queueID: queueId,
                 operator: .mock(
                     name: "Rasmus",
                     pictureUrl: "https://mock.mock/single_choice/567/image.png"
@@ -479,7 +470,6 @@ extension ChatViewController {
         let messages: [ChatMessage] = [
             .mock(
                 id: messageId(),
-                queueID: queueId,
                 operator: .mock(
                     name: "Rasmus",
                     pictureUrl: "https://mock.mock/single_choice/567/image.png"
@@ -519,7 +509,6 @@ extension ChatViewController {
         (0 ..< 4).map { idx in
             ChatMessage.mock(
                 id: "messageId\(idx)",
-                queueID: "queueId",
                 operator: .mock(
                     name: "John Smith",
                     pictureUrl: URL.mock.appendingPathComponent("opImage").appendingPathExtension("png").absoluteString
diff --git a/GliaWidgets/Sources/ViewModel/Chat/ChatViewModel+ChoiceCards.swift b/GliaWidgets/Sources/ViewModel/Chat/ChatViewModel+ChoiceCards.swift
index 4973ab393..814d57c57 100644
--- a/GliaWidgets/Sources/ViewModel/Chat/ChatViewModel+ChoiceCards.swift
+++ b/GliaWidgets/Sources/ViewModel/Chat/ChatViewModel+ChoiceCards.swift
@@ -42,13 +42,11 @@ extension ChatViewModel {
         ) = choiceCard.kind else { return }
 
         message.attachment?.selectedOption = selection
-        message.queueID = interactor.queueID
 
         let item = ChatItem(
             kind: .visitorMessage(
                 ChatMessage(
                     id: message.id,
-                    queueID: message.queueID,
                     operator: message.operator,
                     sender: message.sender,
                     content: message.attachment?.selectedOption ?? "",
diff --git a/GliaWidgets/Sources/ViewModel/Chat/ChatViewModel+CustomCard.swift b/GliaWidgets/Sources/ViewModel/Chat/ChatViewModel+CustomCard.swift
index 58fd1892e..a013b8392 100644
--- a/GliaWidgets/Sources/ViewModel/Chat/ChatViewModel+CustomCard.swift
+++ b/GliaWidgets/Sources/ViewModel/Chat/ChatViewModel+CustomCard.swift
@@ -88,7 +88,6 @@ extension ChatViewModel {
         ) = customCardItem.kind else { return }
 
         message.attachment?.selectedOption = selectedOption?.value
-        message.queueID = interactor.queueID
         let item = ChatItem(kind: .customCard(
             message,
             showsImage: showsImage,
diff --git a/GliaWidgets/Sources/ViewModel/Chat/Data/ChatMessage.Mock.swift b/GliaWidgets/Sources/ViewModel/Chat/Data/ChatMessage.Mock.swift
index 6a1aa42ac..7b795a06d 100644
--- a/GliaWidgets/Sources/ViewModel/Chat/Data/ChatMessage.Mock.swift
+++ b/GliaWidgets/Sources/ViewModel/Chat/Data/ChatMessage.Mock.swift
@@ -2,7 +2,6 @@
 extension ChatMessage {
     static func mock(
         id: String = "",
-        queueID: String? = nil,
         `operator`: ChatOperator? = nil,
         sender: ChatMessageSender = .visitor,
         content: String = "",
@@ -12,7 +11,6 @@ extension ChatMessage {
     ) -> ChatMessage {
         .init(
             id: id,
-            queueID: queueID,
             operator: `operator`,
             sender: sender,
             content: content,
diff --git a/GliaWidgets/Sources/ViewModel/Chat/Data/ChatMessage.swift b/GliaWidgets/Sources/ViewModel/Chat/Data/ChatMessage.swift
index 444eae8f2..243788a0a 100644
--- a/GliaWidgets/Sources/ViewModel/Chat/Data/ChatMessage.swift
+++ b/GliaWidgets/Sources/ViewModel/Chat/Data/ChatMessage.swift
@@ -27,7 +27,6 @@ enum ChatMessageSender: Int, Codable {
 class ChatMessage: Codable {
     typealias MessageId = String
     let id: MessageId
-    var queueID: String?
     let `operator`: ChatOperator?
     let sender: ChatMessageSender
     let content: String
@@ -61,7 +60,6 @@ class ChatMessage: Codable {
 
     private enum CodingKeys: String, CodingKey {
         case id
-        case queueID
         case `operator`
         case sender
         case content
@@ -73,7 +71,6 @@ class ChatMessage: Codable {
          queueID: String? = nil,
          operator salemoveOperator: CoreSdkClient.Operator? = nil) {
         id = message.id
-        self.queueID = queueID
 
         if let salemoveOperator = salemoveOperator {
             self.operator = ChatOperator(with: salemoveOperator)
@@ -92,7 +89,6 @@ class ChatMessage: Codable {
     required init(from decoder: Decoder) throws {
         let container = try decoder.container(keyedBy: CodingKeys.self)
         self.id = try container.decode(String.self, forKey: .id)
-        self.queueID = try container.decodeIfPresent(String.self, forKey: .queueID)
         self.operator = try container.decodeIfPresent(ChatOperator.self, forKey: .operator)
         self.sender = try container.decode(ChatMessageSender.self, forKey: .sender)
         self.content = try container.decode(String.self, forKey: .content)
@@ -108,7 +104,6 @@ class ChatMessage: Codable {
     func encode(to encoder: Encoder) throws {
         var container = encoder.container(keyedBy: CodingKeys.self)
         try container.encode(id, forKey: .id)
-        try container.encode(queueID, forKey: .queueID)
         try container.encode(`operator`, forKey: .operator)
         try container.encode(sender, forKey: .sender)
         try container.encode(content, forKey: .content)
@@ -119,7 +114,6 @@ class ChatMessage: Codable {
 
     init(
         id: String,
-        queueID: String?,
         `operator`: ChatOperator?,
         sender: ChatMessageSender,
         content: String,
@@ -128,7 +122,6 @@ class ChatMessage: Codable {
         metadata: MessageMetadata? = nil
     ) {
         self.id = id
-        self.queueID = queueID
         self.operator = `operator`
         self.sender = sender
         self.content = content