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Account recovery request #5157

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3 tasks done
BenxiaHu opened this issue Nov 21, 2024 · 3 comments
Open
3 tasks done

Account recovery request #5157

BenxiaHu opened this issue Nov 21, 2024 · 3 comments
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account-recovery Users needing assistance with account recovery status: awaiting response Needs more information before proceeding

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@BenxiaHu
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PyPI Username

hu_ben-xia123.com

Reason for request

I can not acess to my account.

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@BenxiaHu BenxiaHu added the account-recovery Users needing assistance with account recovery label Nov 21, 2024
@Thespi-Brain
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Hi @BenxiaHu,

Could you please be a bit more specific? I took a look into your accounts and it shows that you were able to login. Thanks.

@github-project-automation github-project-automation bot moved this to New/Triage in Account Recovery Nov 22, 2024
@Thespi-Brain Thespi-Brain moved this from New/Triage to Awaiting Response in Account Recovery Nov 22, 2024
@Thespi-Brain Thespi-Brain added the status: awaiting response Needs more information before proceeding label Nov 22, 2024
@BenxiaHu
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Image
please see the screenshot.

@BenxiaHu
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https://pypi.org/help/#recoverycodes

When prompted for two-factor authentication, select "Login using recovery codes".

there is no option for recovery code.

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Labels
account-recovery Users needing assistance with account recovery status: awaiting response Needs more information before proceeding
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Account Recovery
Status: Awaiting Response
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@Thespi-Brain @BenxiaHu