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<!DOCTYPE html><!-- Last Published: Tue Jul 02 2024 14:06:22 GMT+0000 (Coordinated Universal Time) -->
<html data-wf-page="6605abaf8b2800fd3c86a650" data-wf-site="6090f2cbfb550680d4288567">
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<meta charset="utf-8">
<title>FAQ on Merger - Postman acquires Orbit</title>
<meta content="Orbit is joining Postman 🎉. We've answered some common questions you might have about the acquisition to help clarify any concerns." name="description">
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<h1 class="faq-header">FREQUENTLY ASKED QUESTIONS</h1>
<h3 class="faq-subheader">We've answered some questions you might have about the acquisition to help clarify any concerns. Still have questions? Reach out at <a href="mailto:[email protected]"><strong class="bold-text-4">[email protected]</strong></a>
</h3>
</div>
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<div class="faq-menu-item-label">Orbit Community</div>
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<div class="header-set"><strong>Overview</strong></div>
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<div data-w-id="119696bf-c0e4-61c1-9ac6-02d205ac909a" class="faq-question-wrap">
<a href="#" class="faq-question-bar w-inline-block">
<div class="question-title"><strong class="bold-text-2">What's happening to Orbit?</strong></div>
<div class="faq-circle"><img src="images/plus.svg" alt="" class="plus-icon"></div>
</a>
<div style="height:0PX" class="faq-content">
<p class="faq-paragraph">
<a href="/blog/orbit-is-joining-postman" class="link-11">Orbit has been acquired by Postman. <br></a><br><span class="text-span-11"><strong>Over the next 90 days</strong>, the existing Orbit product and platform will be winding down.</span> We won’t allow new users or new workspaces to be created. But as a current users, you will be able to add users to your existing workspace, as allowed by your plan type.<br><br><strong>On May 31,</strong> we will stop ingesting new data from connected data sources. However, you will still be able to access and explore your workspace, as well as export your community data.<br><br><strong>On July 11,</strong> we will disable all functionality.
</p>
<div class="div-block"></div>
</div>
</div>
<div data-w-id="119696bf-c0e4-61c1-9ac6-02d205ac90a4" class="faq-question-wrap">
<a href="#" class="faq-question-bar w-inline-block">
<div class="question-title"><strong>What is going to happen to my Orbit Account?</strong></div>
<div class="faq-circle"><img src="images/plus.svg" alt="" class="plus-icon"></div>
</a>
<div style="height:0PX" class="faq-content">
<p class="faq-paragraph">Your account will continue to function until the last day, <strong>July 11</strong>. Anytime before this date, we encourage you to export your community data to retain complete access to your information.</p>
</div>
</div>
<div data-w-id="119696bf-c0e4-61c1-9ac6-02d205ac90ad" class="faq-question-wrap">
<a href="#" class="faq-question-bar w-inline-block">
<div class="question-title"><strong>How can I Export my data?</strong></div>
<div class="faq-circle"><img src="images/plus.svg" alt="" class="plus-icon"></div>
</a>
<div style="height:0PX" class="faq-content">
<p class="faq-paragraph">We have provided steps within the app to support the process of migrating or exporting your data. Here are detailed guides to get you started:<br></p>
<ul role="list" class="list-2">
<li>
<a href="https://orbit.love/docs/all/export-workspace-data" class="link-block-10 w-inline-block">
<p class="paragraph-27"> Export data as a CSV</p>
</a>
</li>
<li>
<a href="https://api.orbit.love/" class="link-block-11 w-inline-block">
<p class="paragraph-28">Export data through the Orbit API</p>
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
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<div class="header-faq">
<div class="header-set"><strong>Billing and subscription</strong></div>
</div>
<div data-w-id="8d1c2b88-b407-6dbc-bae0-fbd64369cd1d" class="faq-question-wrap">
<a href="#" class="faq-question-bar w-inline-block">
<div class="question-title"><strong class="bold-text-3">What will happen if I’m on an annual plan?</strong></div>
<div class="faq-circle"><img src="images/plus.svg" alt="" class="plus-icon"></div>
</a>
<div style="height:0PX" class="faq-content">
<p class="faq-paragraph">If you have an annual subscription, we will contact you directly to process a refund for the prorated amount remaining on your current term.</p>
<div class="div-block"></div>
</div>
</div>
<div data-w-id="8d1c2b88-b407-6dbc-bae0-fbd64369cd2d" class="faq-question-wrap">
<a href="#" class="faq-question-bar w-inline-block">
<div class="question-title"><strong>What will happen to my monthly plan?</strong></div>
<div class="faq-circle"><img src="images/plus.svg" alt="" class="plus-icon"></div>
</a>
<div style="height:0PX" class="faq-content">
<p class="faq-paragraph">If you’re on a monthly plan, we will stop charging you at the end of May, and until then, you can cancel any time.</p>
</div>
</div>
<div data-w-id="8d1c2b88-b407-6dbc-bae0-fbd64369cd3a" class="faq-question-wrap">
<a href="#" class="faq-question-bar w-inline-block">
<div class="question-title"><strong>Can I start a paid subscription during this time?</strong></div>
<div class="faq-circle"><img src="images/plus.svg" alt="" class="plus-icon"></div>
</a>
<div style="height:0PX" class="faq-content">
<p class="faq-paragraph">To ensure a smooth transition for our current users, <strong>we will not be accepting new subscriptions</strong> during the 90-day period.</p>
</div>
</div>
</div>
</div>
<div id="faq-row-3" class="faq-group-row">
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<div class="header-faq">
<div class="header-set"><strong>Data Base</strong></div>
</div>
<div data-w-id="a736e109-b508-0ef0-1531-b87e689a4af6" class="faq-question-wrap">
<a href="#" class="faq-question-bar w-inline-block">
<div class="question-title"><strong>What happens to my data after the 90 days?</strong></div>
<div class="faq-circle"><img src="images/plus.svg" alt="" class="plus-icon"></div>
</a>
<div style="height:0PX" class="faq-content">
<p class="faq-paragraph">After the 90-day period, all user data stored on Orbit will be permanently deleted. We recommend exporting or migrating your data before this deadline to keep your data.</p>
<div class="div-block"></div>
</div>
</div>
<div data-w-id="a736e109-b508-0ef0-1531-b87e689a4b01" class="faq-question-wrap">
<a href="#" class="faq-question-bar w-inline-block">
<div class="question-title"><strong>Will Postman have access to my data?</strong></div>
<div class="faq-circle"><img src="images/plus.svg" alt="" class="plus-icon"></div>
</a>
<div style="height:0PX" class="faq-content">
<p class="faq-paragraph">No, Postman (or any other entity) will not have access to your personal data without your explicit consent. Data privacy and protection are our top priorities.</p>
</div>
</div>
<div data-w-id="a736e109-b508-0ef0-1531-b87e689a4b0b" class="faq-question-wrap">
<a href="#" class="faq-question-bar w-inline-block">
<div class="question-title"><strong>Can I delete my Orbit workspace/account and remove my community and personal data?</strong></div>
<div class="faq-circle"><img src="images/plus.svg" alt="" class="plus-icon"></div>
</a>
<div style="height:0PX" class="faq-content">
<p class="faq-paragraph">Absolutely. Should you choose to delete your workspace or account from Orbit, here are the steps to follow:<br></p>
<ul role="list">
<li>
<p class="faq-paragraph list"><strong>Export or Migrate your data.</strong> We recommend that you export or migrate your data out of Orbit to ensure you retain access to your valuable information.</p>
</li>
<li>
<p class="faq-paragraph list">Subsequently, if you're the workspace owner, you can proceed to delete the workspace</p>
</li>
</ul>
<p class="faq-paragraph">Once these steps are completed, you will be able to fully delete your account, effectively removing all your community and personal information from our system.</p>
</div>
</div>
</div>
</div>
<div id="faq-row-4" class="faq-group-row">
<div id="w-node-e0ffb813-03f7-aaee-cd0b-12af7491b2a3-3c86a650" class="faq-wrapper">
<div class="header-faq">
<div class="header-set"><strong>Features and Functions</strong></div>
</div>
<div data-w-id="e0ffb813-03f7-aaee-cd0b-12af7491b2a4" class="faq-question-wrap">
<a href="#" class="faq-question-bar w-inline-block">
<div class="question-title"><strong>Can I sign up for a new account during the transition period?</strong></div>
<div class="faq-circle"><img src="images/plus.svg" alt="" class="plus-icon"></div>
</a>
<div style="height:0PX" class="faq-content">
<p class="faq-paragraph">To ensure a smooth transition for our current users, <strong>we will not be accepting new account sign-ups</strong> during the 90-day period.</p>
<div class="div-block"></div>
</div>
</div>
<div data-w-id="e0ffb813-03f7-aaee-cd0b-12af7491b2af" class="faq-question-wrap">
<a href="#" class="faq-question-bar w-inline-block">
<div class="question-title"><strong>Will there be any changes to the features and functionality of Orbit during the transition?</strong></div>
<div class="faq-circle"><img src="images/plus.svg" alt="" class="plus-icon"></div>
</a>
<div style="height:0PX" class="faq-content">
<p class="faq-paragraph">During the transition period, the Orbit app will remain operational with its current features and functionality intact. However, to facilitate a smooth transition</p>
<ul role="list">
<li>
<p class="faq-paragraph list"><strong>Effective today</strong>, we will suspend the addition of new integrations to a workspace and the creation of new workspaces.</p>
</li>
<li>
<p class="faq-paragraph list"><strong>On May 31,</strong> we will stop ingesting new data from connected data sources. However, you will still be able to access and explore your workspace, as well as export your community data.</p>
</li>
</ul>
<p class="faq-paragraph">This approach ensures that we can focus on providing a stable and consistent experience for all users until the transition is complete.</p>
</div>
</div>
</div>
</div>
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<div class="header-set"><strong>Orbit Community</strong></div>
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<a href="#" class="faq-question-bar w-inline-block">
<div class="question-title"><strong>What will happen to the Orbit Discord ?</strong></div>
<div class="faq-circle"><img src="images/plus.svg" alt="" class="plus-icon"></div>
</a>
<div style="height:0PX" class="faq-content">
<p class="faq-paragraph">Our Orbit discord will remain available although less active. You can always go there for access to resources.</p>
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