diff --git a/grievance_social_protection/tests/gql_payloads.py b/grievance_social_protection/tests/gql_payloads.py
new file mode 100644
index 0000000..1d45e21
--- /dev/null
+++ b/grievance_social_protection/tests/gql_payloads.py
@@ -0,0 +1,36 @@
+gql_mutation_create_ticket = """
+mutation createTicket {
+  createTicket(input: {
+    category: "%s",
+    title: "%s",
+    resolution: "%s",
+    priority: "%s",
+    dateOfIncident: "%s",
+    channel: "%s",
+    flags: "%s",
+    clientMutationId: "%s"
+  }) {
+    clientMutationId
+  }
+}
+"""
+
+
+gql_mutation_update_ticket = """
+mutation updateTicket {
+  updateTicket(input: {
+    id: "%s",
+    category: "%s",
+    title: "%s",
+    resolution: "%s",
+    priority: "%s",
+    dateOfIncident: "%s",
+    channel: "%s",
+    flags: "%s",
+    status: %s,
+    clientMutationId: "%s"
+  }) {
+    clientMutationId
+  }
+}
+"""
diff --git a/grievance_social_protection/tests/test_gql_ticket_create.py b/grievance_social_protection/tests/test_gql_ticket_create.py
new file mode 100644
index 0000000..bb13ef0
--- /dev/null
+++ b/grievance_social_protection/tests/test_gql_ticket_create.py
@@ -0,0 +1,129 @@
+from django.test import TestCase
+from core.models import MutationLog
+from graphene import Schema
+from graphene.test import Client
+from core.test_helpers import create_test_interactive_user
+from grievance_social_protection.models import Ticket
+from grievance_social_protection.schema import Query, Mutation
+from grievance_social_protection.tests.gql_payloads import gql_mutation_create_ticket
+
+
+class GQLTicketCreateTestCase(TestCase):
+    class GQLContext:
+        def __init__(self, user):
+            self.user = user
+
+    user = None
+    eu = None
+
+    category = None
+    title = None
+    resolution = None
+    priority = None
+    dateOfIncident = None
+    channel = None
+    flags = None
+
+    @classmethod
+    def setUpClass(cls):
+        super(GQLTicketCreateTestCase, cls).setUpClass()
+        cls.user = create_test_interactive_user(username='user_authorized', roles=[7])
+
+        gql_schema = Schema(
+            query=Query,
+            mutation=Mutation
+        )
+
+        cls.category = "Default"
+        cls.title = "TestMutationCreate"
+        cls.resolution = "2,5"
+        cls.priority = "Medium"
+        cls.date_of_incident = "2024-11-20"
+        cls.channel = "Channel A"
+        cls.flags = "Default"
+
+        cls.gql_client = Client(gql_schema)
+        cls.gql_context = cls.GQLContext(cls.user)
+
+    def test_create_ticket_success(self):
+        mutation_id = "99g453h5g92h04gh88"
+        payload = gql_mutation_create_ticket % (
+            self.category,
+            self.title,
+            self.resolution,
+            self.gender_id,
+            self.date_of_incident,
+            self.channel,
+            self.flags,
+            mutation_id
+        )
+
+        _ = self.gql_client.execute(payload, context=self.gql_context)
+        mutation_log = MutationLog.objects.get(client_mutation_id=mutation_id)
+        self.assertFalse(mutation_log.error)
+        tickets = Ticket.objects.filter(title=self.title)
+        self.assertEquals(tickets.count(), 1)
+        ticket = tickets.first()
+        self.assertEquals(ticket.title, self.title)
+        self.assertEquals(ticket.category, self.category)
+        self.assertEquals(ticket.resolution, self.resolution)
+        self.assertEquals(ticket.priority, self.priority)
+        self.assertEquals(ticket.date_of_incident, self.date_of_incident)
+        self.assertEquals(ticket.flags, self.flags)
+
+    def test_create_ticket_false_invalid_resolution_format(self):
+        mutation_id = "65g453h4g92h04gh98"
+        payload = gql_mutation_create_ticket % (
+            self.category,
+            self.title,
+            "kjdslkdjslk",
+            self.gender_id,
+            self.date_of_incident,
+            self.channel,
+            self.flags,
+            mutation_id
+        )
+
+        _ = self.gql_client.execute(payload, context=self.gql_context)
+        mutation_log = MutationLog.objects.get(client_mutation_id=mutation_id)
+        self.assertTrue(mutation_log.error)
+        tickets = Ticket.objects.filter(title=self.title)
+        self.assertEquals(tickets.count(), 0)
+
+    def test_create_ticket_false_invalid_resolution_day_format(self):
+        mutation_id = "62g453h4g92h04gh90"
+        payload = gql_mutation_create_ticket % (
+            self.category,
+            self.title,
+            "99,3",
+            self.gender_id,
+            self.date_of_incident,
+            self.channel,
+            self.flags,
+            mutation_id
+        )
+
+        _ = self.gql_client.execute(payload, context=self.gql_context)
+        mutation_log = MutationLog.objects.get(client_mutation_id=mutation_id)
+        self.assertTrue(mutation_log.error)
+        tickets = Ticket.objects.filter(title=self.title)
+        self.assertEquals(tickets.count(), 0)
+
+    def test_create_ticket_false_invalid_resolution_hour_format(self):
+        mutation_id = "15g453h4g92h04gh92"
+        payload = gql_mutation_create_ticket % (
+            self.category,
+            self.title,
+            "4,66",
+            self.gender_id,
+            self.date_of_incident,
+            self.channel,
+            self.flags,
+            mutation_id
+        )
+
+        _ = self.gql_client.execute(payload, context=self.gql_context)
+        mutation_log = MutationLog.objects.get(client_mutation_id=mutation_id)
+        self.assertTrue(mutation_log.error)
+        tickets = Ticket.objects.filter(title=self.title)
+        self.assertEquals(tickets.count(), 0)
diff --git a/grievance_social_protection/tests/test_gql_ticket_update.py b/grievance_social_protection/tests/test_gql_ticket_update.py
new file mode 100644
index 0000000..8e0064b
--- /dev/null
+++ b/grievance_social_protection/tests/test_gql_ticket_update.py
@@ -0,0 +1,140 @@
+from django.test import TestCase
+from core.models import MutationLog
+from graphene import Schema
+from graphene.test import Client
+from core.test_helpers import create_test_interactive_user
+from grievance_social_protection.models import Ticket
+from grievance_social_protection.schema import Query, Mutation
+from grievance_social_protection.tests.gql_payloads import gql_mutation_update_ticket
+from grievance_social_protection.tests.test_helpers import create_ticket
+
+
+class GQLTicketUpdateTestCase(TestCase):
+    class GQLContext:
+        def __init__(self, user):
+            self.user = user
+
+    user = None
+    eu = None
+
+    category = None
+    title = None
+    resolution = None
+    priority = None
+    dateOfIncident = None
+    channel = None
+    flags = None
+    status = None
+
+    @classmethod
+    def setUpClass(cls):
+        super(GQLTicketUpdateTestCase, cls).setUpClass()
+        cls.user = create_test_interactive_user(username='user_authorized', roles=[7])
+        cls.existing_ticket = create_ticket(cls.user.username)
+
+        gql_schema = Schema(
+            query=Query,
+            mutation=Mutation
+        )
+
+        cls.category = "Default"
+        cls.title = "TestMutationUpdate"
+        cls.resolution = "2,5"
+        cls.priority = "Medium"
+        cls.date_of_incident = "2024-11-20"
+        cls.channel = "Channel A"
+        cls.flags = "Default"
+        cls.status = "OPEN"
+
+        cls.gql_client = Client(gql_schema)
+        cls.gql_context = cls.GQLContext(cls.user)
+
+    def test_update_ticket_success(self):
+        mutation_id = "99g453h5g92h04xc66"
+        payload = gql_mutation_update_ticket % (
+            self.existing_ticket.id,
+            self.category,
+            self.title,
+            self.resolution,
+            self.gender_id,
+            self.date_of_incident,
+            self.channel,
+            self.flags,
+            self.status,
+            mutation_id
+        )
+
+        _ = self.gql_client.execute(payload, context=self.gql_context)
+        mutation_log = MutationLog.objects.get(client_mutation_id=mutation_id)
+        self.assertFalse(mutation_log.error)
+        ticket = Ticket.objects.get(id=self.existing_ticket.id)
+        self.assertEquals(ticket.title, self.title)
+        self.assertEquals(ticket.category, self.category)
+        self.assertEquals(ticket.resolution, self.resolution)
+        self.assertEquals(ticket.priority, self.priority)
+        self.assertEquals(ticket.date_of_incident, self.date_of_incident)
+        self.assertEquals(ticket.flags, self.flags)
+        self.assertEquals(ticket.status, self.status)
+
+    def test_update_ticket_false_invalid_resolution_format(self):
+        mutation_id = "65g453h4g92h04yf43"
+        payload = gql_mutation_update_ticket % (
+            self.existing_ticket.id,
+            self.category,
+            self.title,
+            "kjdslkdjslk",
+            self.gender_id,
+            self.date_of_incident,
+            self.channel,
+            self.flags,
+            self.status,
+            mutation_id
+        )
+
+        _ = self.gql_client.execute(payload, context=self.gql_context)
+        mutation_log = MutationLog.objects.get(client_mutation_id=mutation_id)
+        self.assertTrue(mutation_log.error)
+        ticket = Ticket.objects.get(id=self.existing_ticket.id)
+        self.assertNotEquals(ticket.title, self.title)
+
+    def test_update_ticket_false_invalid_resolution_day_format(self):
+        mutation_id = "65g453h4g92h0zx54"
+        payload = gql_mutation_update_ticket % (
+            self.existing_ticket.id,
+            self.category,
+            self.title,
+            "99,3",
+            self.gender_id,
+            self.date_of_incident,
+            self.channel,
+            self.flags,
+            self.status,
+            mutation_id
+        )
+
+        _ = self.gql_client.execute(payload, context=self.gql_context)
+        mutation_log = MutationLog.objects.get(client_mutation_id=mutation_id)
+        self.assertTrue(mutation_log.error)
+        ticket = Ticket.objects.get(id=self.existing_ticket.id)
+        self.assertNotEquals(ticket.title, self.title)
+
+    def test_update_ticket_false_invalid_resolution_hour_format(self):
+        mutation_id = "65g453h4g92h04wl32"
+        payload = gql_mutation_update_ticket % (
+            self.existing_ticket.id,
+            self.category,
+            self.title,
+            "4,66",
+            self.gender_id,
+            self.date_of_incident,
+            self.channel,
+            self.flags,
+            self.status,
+            mutation_id
+        )
+
+        _ = self.gql_client.execute(payload, context=self.gql_context)
+        mutation_log = MutationLog.objects.get(client_mutation_id=mutation_id)
+        self.assertTrue(mutation_log.error)
+        ticket = Ticket.objects.get(id=self.existing_ticket.id)
+        self.assertNotEquals(ticket.title, self.title)
diff --git a/grievance_social_protection/validations.py b/grievance_social_protection/validations.py
index 2c50a02..53a3c6c 100644
--- a/grievance_social_protection/validations.py
+++ b/grievance_social_protection/validations.py
@@ -77,7 +77,7 @@ def validate_resolution(data):
     pattern = r"^(?P<days>[0-9]{1,2}),(?P<hours>[0-9]{1,2})$"
     match = re.match(pattern, resolution)
     if not match:
-        return {"message": _("validations.CommentValidation.validate_resolution.invalid_format")}
+        return {"message": _("validations.TicketValidation.validate_resolution.invalid_format")}
     else:
         days = int(match.group("days"))
         hours = int(match.group("hours"))