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"Fill in your information" Pop-Up generates "An unknown error occurred" #84

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mikepembo opened this issue Oct 17, 2024 · 0 comments
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@mikepembo
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Hello,
Each time I attempt to add the integration I'm prompted to enter my login information (I understand this to be my Eufy login) but I receive "An unknown error occurred".

I've tried:

  • using my own account which uses MFA
  • a fresh account that has no MFA
  • Updating the core and supervisor to latest versions (I have this running as a VM in Hyper-V)
  • Restarting the VM completely
  • Confirming the firewall is not blocking traffic from my HA instance to any internet based IPs or ports

Firewall rule captures show a TCP request going out to 3.165.148.67 on port 443 when I enter my credentials, which I assume is relevant to the process however I don't see (although likely a limitation with the firewall) any response from the webserver. Nor do I see anything after the initial TCP request that would indicate an exchange of data.

To get to this point I had to remove the version requirement from the manifest.json file to be as follows, as prior to this change I was getting errors about python-eufy-security==0.3.1 depending on aiohttp==3.6.1 and aiohttp==3.10.8. This was a suggestion I'd spotted in Issue #74
"requirements": [ "python-eufy-security"

If anyone could give me some direction on next steps to try that'd be awesome.

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