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This guide is for users encountering the error Ledger device: UNKNOWN_ERROR (0x9405). The solution involves installing a custom version of Neuron on an offline computer, importing the Ledger’s recovery phrase to create a cold wallet for signing transactions.
Requirements:
Backup of the Ledger recovery phrase.
An offline computer.
Steps:
Find an Offline Computer
Locate a computer that is either offline or has not been connected to the internet and has no unknown software. Disconnect it from the network.
Prepare the Transaction on an Online Computer
On the online computer, complete synchronization with Neuron and initiate the desired transaction. In the transaction confirmation dialog, choose to export the transaction and save it as a file.
Sign the Transaction with Cold Wallet
Transfer the transaction file to the offline computer using the external device. Use the cold wallet Neuron to sign the transaction by navigating to Menu => Tools => Offline Sign. This will generate a signed transaction file.
Broadcast the Signed Transaction
Transfer the signed transaction file back to the online computer. Use Neuron’s Menu => Tools => Broadcast Transaction function to submit the signed transaction.
Cleanup Process
Recommended: Generate a new Ledger wallet and stop using the old wallet.
If the old wallet will be used further: Delete Neuron and all wallet records from the offline computer. Steps to clear Neuron and wallet will be appended in the comment.
The text was updated successfully, but these errors were encountered:
This guide is for users encountering the error Ledger device: UNKNOWN_ERROR (0x9405). The solution involves installing a custom version of Neuron on an offline computer, importing the Ledger’s recovery phrase to create a cold wallet for signing transactions.
Requirements:
Steps:
Find an Offline Computer
Locate a computer that is either offline or has not been connected to the internet and has no unknown software. Disconnect it from the network.
Install Neuron
Transfer the Neuron installer(Steps to use Neuron as a cold wallet to circumvent buffer limit of Ledger #3285 (comment)) to the offline Computer for installation. Install Neuron and import the Ledger
recovery phrase/mnemonics
so we have an offline wallet, which is called cold wallet.On the online computer, complete synchronization with Neuron and initiate the desired transaction. In the transaction confirmation dialog, choose to export the transaction and save it as a file.
Transfer the transaction file to the offline computer using the external device. Use the cold wallet Neuron to sign the transaction by navigating to
Menu => Tools => Offline Sign
. This will generate a signed transaction file.Transfer the signed transaction file back to the online computer. Use Neuron’s
Menu => Tools => Broadcast Transaction
function to submit the signed transaction.Cleanup Process
The text was updated successfully, but these errors were encountered: