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cannot sign in to Mozilla connect #17970

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riddlerboss248 opened this issue Nov 4, 2024 · 3 comments
Open

cannot sign in to Mozilla connect #17970

riddlerboss248 opened this issue Nov 4, 2024 · 3 comments

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@riddlerboss248
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riddlerboss248 commented Nov 4, 2024

Description

When I try to sign in to mozilla connect it return 401 responsen as image show. I have tried in incognito mode and other webbrowser it shows the same error. Login into other account or SSO account works.

Steps to reproduce

No clear way of reproduce sinnes the issue looks like it is connected to my account.

Expected result

Sign in

Actual result

401 response error.
RDT_20241104_2139281973683908277876253

Environment

Firefox 132 android 14.

┆Issue is synchronized with this Jira Task

@clouserw
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@riddlerboss248 can you still reproduce this? Thanks

@riddlerboss248
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riddlerboss248 commented Nov 14, 2024

@riddlerboss248 Can you still reproduce this? Thanks.

@clouserw
Yes, I think it has to do with my creating a one-time account with the same email address as my Mozilla account. When I saw that, I deleted the one-time account. When I tried to sign in with my Mozilla account, the issue started.

@j-sidd
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j-sidd commented Nov 18, 2024

@riddlerboss248 thanks for the report. We're looking into this issue and will share more info when we have it.

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3 participants