You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Currently, when multiple subscriptions with the same duration are ordered, the subscription module creates separate subscriptions for each item and sends individual emails for each subscription. This can result in customers receiving multiple emails, leading to confusion and inconvenience.
The ideal scenario would combining the subscriptions within a single order.
An easy improvement would be to merge the reminder emails for multiple subscriptions into a single email. For example, if a customer orders three subscriptions with the same duration in one transaction, they should receive only one email containing information about all three upcoming subscriptions.
The text was updated successfully, but these errors were encountered:
Hello there, @EFvS! Thank you for your feature request. I want to assure you that I fully understand your request. We schedule emails using a cron job, which means there's a good chance we can address this with just one email notification.
However, I'm currently investigating this further with the team to confirm. Rest assured, I'll share a solution with you shortly.
Frank-Magmodules
changed the title
Reduce Emails (Multiple Subscriptions)
[FEATURE] Reduce Emails (Multiple Subscriptions)
Jun 13, 2023
Currently, when multiple subscriptions with the same duration are ordered, the subscription module creates separate subscriptions for each item and sends individual emails for each subscription. This can result in customers receiving multiple emails, leading to confusion and inconvenience.
The ideal scenario would combining the subscriptions within a single order.
An easy improvement would be to merge the reminder emails for multiple subscriptions into a single email. For example, if a customer orders three subscriptions with the same duration in one transaction, they should receive only one email containing information about all three upcoming subscriptions.
The text was updated successfully, but these errors were encountered: