| copyright | lastupdated | keywords | subcollection | ||
|---|---|---|---|---|---|
|
2023-04-28 |
command line interface, cli, cli support, cli forum, cli slack, cli chat, cli help, developer tools, ibmcloud dev commands, ic dev commands, commands |
cli |
{{site.data.keyword.attribute-definition-list}}
{: #getting-help}
If you have questions or problems when you use the {{site.data.keyword.cloud}} Command Line Interface {{site.data.keyword.dev_cli_short}} commands, you can chat with the development team on Slack or post questions to Stack Overflow. If you need to, you can open a support case from the Support Center. {: shortdesc}
{: #feedback-chat}
Have a casual question or just want to talk about all things CLI? Come chat with the development team on {{site.data.keyword.cloud_notm}} Dev Tools Slack{: external}. After you request your invitation, sign in and join the #ask-your-question channel.
{: #community-help} {: support}
Search Stack Overflow{: external} or IBM Support Forums{: external} to see whether other users ran into the same problem. When you use these forums to ask a question, tag your question with ibm-cloud and cli so that it is seen by the {{site.data.keyword.cloud_notm}} development teams.
{: #contacting-support}
First, check the status of the {{site.data.keyword.cloud_notm}} platform and resources by going to the Status page{: external} to see whether there's a known incident.
If your problem isn't listed and you can't resolve the problem with help from the community, you can open a support case. For information about opening a support case or case severities and response times, see Working with support cases or Escalating support cases.