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Paid tickets by credits #77

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morvy opened this issue Mar 21, 2019 · 1 comment
Open

Paid tickets by credits #77

morvy opened this issue Mar 21, 2019 · 1 comment
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feature request without the feature, it's working; but with this, it'd be great

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@morvy
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morvy commented Mar 21, 2019

Is it possible to add micro payments (any credit/wallet system) for tickets?

My scenario is this:

  1. customer opens a ticket, uploads his file to be modified, chooses tags/categories of ticket, priority and submits the ticket
  2. each tag/category has its own credit price, priority as well, so the total credit value is calculated and withdrawn from user's wallet
  3. after modifying the file, agent uploads the file, marks the ticket as solved and the customer receives the email with a link to the file.
  4. (optional) If the file wasn't modified in time, customer receives predefined amount of credits back as a compensation

Credits system could be for example myCRED ?

@morvy morvy added the feature request without the feature, it's working; but with this, it'd be great label Mar 21, 2019
@mayeenulislam
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mayeenulislam commented Mar 21, 2019

New concept, obviously.
We can keep that as a feature request for sure. But I'm afraid we don't have full preparation for proceeding with the feature right now. It has to support attachment feature, but it's still under development. Issue #4.

So, for now, we're keeping this as a feature request. InshALLAH will address in future ASAP.

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