Library was not correctly initialized in Arctic

[tomnewg]

Hi guys,

I have been using the free mongodb version for over a year together with arctic and everything was working fine.
I recently upgraded my mongodb from a shared to a dedicated service.
From my personal machine and a server everything is running f.
I have a second server and I get the following error message
arctic.exceptions.LibraryNotFoundException: Library X was not correctly initialised in <Arctic at xxxxx...
.. the error message goes on talking about SSL: CERTIFICATE_VERIFY_FAILED

I have the server IP on the white list. The weird thing is the code is working from my laptop and the other server but not on the second server i.e. I can rule out something is wrong with the code or the databases in mondodb.

Any idea what I could do?

Many thanks

Tom

[tomnewg]

I don't think it is worth spending time on this issue. I moved the database back to a shared one

[dunckerr]

Hi Tom - can you give us a precise description of your environment, old and new please? from the error message snippet in your email I'd guess you have a credentials problem. Probably worth checking you can login to the new server from wherever you're running the python. Cheers Duncan On Jul 4, 2022, at 4:37 PM, Tom Neugebauer ***@***.***> wrote:  Closed #965<#965> as completed. — Reply to this email directly, view it on GitHub<#965 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AA7RFW4AOW3WVAXQDYCGBWDVSMAJXANCNFSM52SOPOUQ>. You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[tomnewg]

Hi @dunckerr

After downsizing the mongodb to the exact setting it was before I still get this error message.
I can run the script (I even created one just connecting and selecting a database) from anywhere else just not this server (it used to work up until 2 weeks ago).
The server IP is on the IP access list. I was told nothing has changed with this server.

What information about the environment do you need?

Cheers

Tom