Updated: 2024-February-24th.
Confirm this date matches Snapchat's most recent Terms of Service, located at this link. These documents were prepared by laypersons and not lawyers. We are not your representatives.
To opt out of Snapchat's arbitration clause in the United States, use one of these templates:
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Fill out the following six locations:
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Legal name
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Address
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Snapchat username
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Email address used to set up the account
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Email address currently used with the account
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Signature (if printed)
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Send the opt-out notice to Snapchat by:
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Emailing them at [email protected], or
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Printing out the template and mailing it to "Snap Inc., Attn: Arbitration Opt-out, 3000 31st Street, Santa Monica, CA 90405"
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Here is a summary of what's included in Snapchat's arbitration clauses in the US:
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An arbitration clause
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A class-action waiver
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A class-wide arbitration waiver
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Opt-out provisions
The opt-out provision:
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Allows for notice by mail or by email
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Has a 30-day notification period
The opt-out provision requires the following:
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Explicit opt-out of both arbitration provisions and the class-action waiver
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Name
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Address
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Snapchat username
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The email address used to set up the account
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Notice sent to one of the following locations:
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Physical mail: Snap Inc., Attn: Arbitration Opt-out, 3000 31st Street, Santa Monica, CA 90405
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Email:
[email protected]
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Snapchat's arbitration clause has been enforced in the past. Most recently, in 2022, an Illinois Seventh Circuit judge ruled in Snapchat's favor to enforce the arbitration clause the plaintiff entered at only 11 years old.
Despite the fact that the child was only 11 years old, the court ruled in favor of Snapchat. Snapchat argued "the arbitration provision wasn’t difficult to find, read, or understand", and Snapchat argued that the child was capable of giving consent.
In a separate 2017 case, Snapchat was able to shut-down a whistleblower when a federal judge enforced the arbitration clause from a 2015 employment contract.
As of this writing, Meta, Roblox, Discord, and Snapchat have an active case alleging the financial and sexual exploitation of an eleven year old, facilitated by the Discord platform.. The lawsuit is able to proceed because the plaintiffs are her parents, who do not use Snapchat or Discord, and are not bound by their clauses.