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Quarantine prevents emptying wallet #1173

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Changaco opened this issue Jul 13, 2018 · 13 comments
Closed

Quarantine prevents emptying wallet #1173

Changaco opened this issue Jul 13, 2018 · 13 comments
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payments issues about money transfers

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@Changaco
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From @LiamDawe in liberapay/salon#232 (comment):

Will you turn off the quarantine then, so us creators can get our funds right away? Don't like the idea of losing some of it if they do abruptly cut you off.

@Changaco Changaco added the payments issues about money transfers label Jul 13, 2018
@Changaco
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We could turn off the quarantine but we need to disable payins first.

@LiamDawe
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Okay well you apparently only have a few weeks left anyway right? Doesnt make sense to allow anyone to add new funds (emptying wallet still allowed to creators of course) since any brand new funds wouldn't hit the quarantine time.

@Changaco
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Yes, I guess we have no choice but to disable all payins at this point. It would have been much nicer to have at least one new payment processor set up before turning off payments through mangopay, even if it was only a simple paypal integration, but mangopay's haste doesn't help provide a smooth transition.

@LiamDawe
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Indeed, real shame it got here, but absolutely no point allowing further new pay-ins since they won't hit your quarantine threshold in time.

@Changaco
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Actually they might if mangopay extends the deadline, but since mangopay has only said that they could extend the deadline and not that they will we can't count on it.

@LiamDawe
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That's a pretty big if and at this point, is it worth causing hassle for anyone? The ideal solution would be to prevent any such issues I think :)

@WhatsThePlan
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hi any news bout this or in progress? is kind of important indeed or money will be lost

@LiamDawe
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I've managed to withdraw a lot of it, but I am also still worried some will be lost as there's only ~10 days left until the date they said they will terminate.

@ddevault
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ddevault commented Jul 17, 2018

I'm also concerned about this. I have fair bit of money which is going to be quarantined until after the deadline.

@LiamDawe
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@Changaco just over a week until the termination date, any progress on this?

@ddevault
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Thanks!

@Changaco
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The quarantine is now disabled. Sorry about the delay.

@a3nm
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a3nm commented Jul 19, 2018

Worked for me, thanks!

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payments issues about money transfers
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5 participants