diff --git a/FAQ.md b/FAQ.md index f11845c..01ba8f9 100644 --- a/FAQ.md +++ b/FAQ.md @@ -8,20 +8,29 @@ A. Most features in this integration are experimental. If it's not listed as sup ## Q. Accumulated (or instant) consumption sensor is in an unknown state or doesn't show any data. -Due to connectivity issues or i-DE server issues, you may not always obtain readings as expected. Keep in mind that sometimes a delay on the reading may occurr. +A. Due to connectivity issues or i-DE server issues, you may not always obtain readings as expected. Keep in mind that sometimes a delay on the reading may occurr. -A. Those two sensors read data directly from your service point. The i-de API for this data is **very** unreliable, > 50% of the calls fail. We try out best to circumvent this situation but we can't do magic. +Those two sensors read data directly from your service point. The i-de API for this data is **very** unreliable, > 50% of the calls fail. We try out best to circumvent this situation but we can't do magic. Also, due to connectivity issues or i-DE server issues, you may not always obtain readings as expected. Give it some time, two or three days, before filing a bug. +## Q. Why accumulated (or instant) consumption sensors are only updated once at hour? Can be this interval shorter? + +These sensors need to read the service point directly. + +The i-de.es service point API is not very reliable, we try up to three calls before giving up in each update window (interval 50-59 of each hour). + +On the other hand, the i-de.es platform blocks users if the service point is queried your user if he queries the service point too often. In our experience, no more than 5-6 calls in 10 minutes. + +The policy of updating the sensors only once an hour is given by the sum of these two situations. + ## Q. Accumulated (or instant) consumption sensor shows 0 increment at some intervals. A. Readings from this sensors only returns integer values. If from the last reading your meter indicates a variance minor then 1 kWh, the integration will not reflect any variance and that will only be recorded once the variance from the previous reading is greater then 1. -* The "instant" and "accumulated" readings are done directly to your meter. Due to connectivity issues or i-DE server issues, you may not always obtain readings as expected. Keep in mind that sometimes a delay on the reading may occurr. ## Q. Historical sensors (consumption and generation) doesn't have a value