Not receiving verification SMS

[mattflint]

I am working with a colleague who is trying to verify their phone number on Keybase. They have a +41 (Switzerland) phone number, and are not receiving the SMS when they choose to send it. We attempted to add it again as a new phone number and still no SMS came through.

[mattflint]

This issue was occurring both on the Desktop app as well as the iOS app, both were recently installed and running the latest version.

[josecelano]

Relates to:

• Not receiving verification SMS #4259
• Can not verify phone number in switzerland #4194
• SMS confirming phone number never arrives #4182
• Number verification #3646
• Unable to verify phone number #3502