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Unable to Start New Chat #4257

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mattflint opened this issue May 10, 2024 · 2 comments
Open

Unable to Start New Chat #4257

mattflint opened this issue May 10, 2024 · 2 comments

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@mattflint
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I am unable to start new chats with people on Keybase. If I have not previously chatted with them, I can search for the user (or select them from a team we are both on), but when trying to start a new direct chat, it stays on "loading" and then eventually gives the error: "There was an error creating the conversation. DB error"

Chats with anyone who I have chatted with before seem to work without issue.

The issue appears on both Mac Desktop and iOS apps.
Screenshot 2024-05-10 at 11 10 49 AM

@mattflint
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My Desktop Version:

Version 6.2.8-20240305171439+e38523abbe (6.2.8-20240305171439+e38523abbe)

@PrinceSerna
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Same issue here.
> Intel Desktop Version 6.2.8-20240305162546+e38523abbe (6.2.8-20240305162546+e38523abbe)

Mobile app appears to provide the error:
Screenshot 2024-05-10 at 11 29 33 AM

> iOS 17.4.1 Keybase version 6.2.8 (latest)

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