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[Bug] - Nginx failed to reload after generating config for container #661

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elproducto opened this issue Dec 6, 2024 · 0 comments
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Existing Resources

  • Please search the existing issues for related problems
  • Consult the product documentation : Docs
  • Consult the FAQ : FAQ
  • Consult the Troubleshooting Guide : Guide
  • Reviewed existing training videos: Youtube

Describe the bug
Installed an image that consumed remaining disk storage. To address I expanded the drive. Post expansion I could nit get any Workspaces to launch. I attempted to follow instructions provided in prior issue reported on addressing low disk space(linked below). However, part 2 of instructions does not cover latest version of Kasm 1.16.1. How would I go about fixing the issue? I am not sure were to "Create a new value for the Authentication token", as the Proxy configuration in new version is missing

https://kasmweb.atlassian.net/servicedesk/customer/portal/3/article/8126468

To Reproduce
Steps to reproduce the behavior:

  1. Launch workspace session
  2. Wait for error notification "An Unexpected Error occurred creating the Kasm. Please contact an Administrator "

Expected behavior
Workspace launched once clicked

Screenshots
Screen Shot 2024-12-06 at 2 18 39 AM

Workspaces Version
1.16.1

Workspaces Installation Method
Single Server

Client Browser (please complete the following information):

  • OS: macOS
  • Browser Firefox
  • Version 133.0

Workspace Server Information (please provide the output of the following commands):

  • Linux kasm01 5.10.0-33-cloud-amd64 No resources are available to create the requested Kasm #1 SMP Debian 5.10.226-1 (2024-10-03) x86_64 GNU/Linux
  • PRETTY_NAME="Debian GNU/Linux 11 (bullseye)"
    NAME="Debian GNU/Linux"
    VERSION_ID="11"
    VERSION="11 (bullseye)"
    VERSION_CODENAME=bullseye
    ID=debian
    HOME_URL="https://www.debian.org/"
    SUPPORT_URL="https://www.debian.org/support"
    BUG_REPORT_URL="https://bugs.debian.org/"`
  • Client: Docker Engine - Community
    Version: 27.3.1
    Context: default
    Debug Mode: false
    Plugins:
    buildx: Docker Buildx (Docker Inc.)
    Version: v0.17.1
    Path: /usr/libexec/docker/cli-plugins/docker-buildx
    compose: Docker Compose (Docker Inc.)
    Version: v2.5.0
    Path: /usr/local/lib/docker/cli-plugins/docker-compose

Server:
Containers: 10
Running: 7
Paused: 0
Stopped: 3
Images: 37
Server Version: 27.3.1
Storage Driver: overlay2
Backing Filesystem: extfs
Supports d_type: true
Using metacopy: false
Native Overlay Diff: true
userxattr: false
Logging Driver: json-file
Cgroup Driver: systemd
Cgroup Version: 2
Plugins:
Volume: local
Network: bridge host ipvlan kasmweb/sidecar:1.1 macvlan null overlay
Log: awslogs fluentd gcplogs gelf journald json-file local splunk syslog
Swarm: inactive
Runtimes: io.containerd.runc.v2 runc
Default Runtime: runc
Init Binary: docker-init
containerd version: 88bf19b2105c8b17560993bee28a01ddc2f97182
runc version: v1.2.2-0-g7cb3632
init version: de40ad0
Security Options:
apparmor
seccomp
Profile: builtin
cgroupns
Kernel Version: 5.10.0-33-cloud-amd64
Operating System: Debian GNU/Linux 11 (bullseye)
OSType: linux
Architecture: x86_64
CPUs: 2
Total Memory: 3.842GiB
Name: kasm01
ID: f14361b9-6a67-4d38-aa91-e0653afac811
Docker Root Dir: /var/lib/docker
Debug Mode: false
Experimental: false
Insecure Registries:
127.0.0.0/8
Live Restore Enabled: false

WARNING: bridge-nf-call-iptables is disabled
WARNING: bridge-nf-call-ip6tables is disabled

  • a7c9c6e1ad35 kasmweb/proxy:1.16.1 "/docker-entrypoint.…" 4 hours ago Up 3 hours 80/tcp, 0.0.0.0:443->443/tcp, :::443->443/tcp kasm_proxy
    e75ac5e82bc2 kasmweb/rdp-https-gateway:1.16.1 "/opt/rdpgw/rdpgw" 4 hours ago Restarting (2) 27 seconds ago kasm_rdp_https_gateway
    d80af8fe9a01 kasmweb/agent:1.16.1 "/bin/sh -c '/usr/bi…" 4 hours ago Up 3 hours (healthy) 4444/tcp kasm_agent
    5db42a385880 kasmweb/kasm-guac:1.16.1 "/dockerentrypoint.sh" 4 hours ago Restarting (1) 42 seconds ago kasm_guac
    d128afbcea1b kasmweb/share:1.16.1 "/bin/sh -c '/usr/bi…" 4 hours ago Up 3 hours (healthy) 8182/tcp kasm_share
    8f2cc71f5bc6 kasmweb/rdp-gateway:1.16.1 "/start.sh" 4 hours ago Restarting (1) 25 seconds ago kasm_rdp_gateway
    f8ad46072607 kasmweb/manager:1.16.1 "/usr/bin/startup.sh…" 4 hours ago Up 3 hours (healthy) 8181/tcp kasm_manager
    086ae6a444bf kasmweb/api:1.16.1 "/bin/sh -c '/usr/bi…" 31 hours ago Up 3 hours (healthy) 8080/tcp kasm_api
    56f9e99b6730 redis:5-alpine "docker-entrypoint.s…" 31 hours ago Up 3 hours 6379/tcp kasm_redis
    485cb3d2ea31 postgres:14-alpine "docker-entrypoint.s…" 31 hours ago Up 3 hours (healthy) 5432/tcp kasm_db

Additional context
host: proxy ingest_date: 20241206071836 application: kasm_agent levelname: ERROR process: __main__.handler message Exception creating Kasm: Traceback (most recent call last): File "__init__.py", line 574, in post File "provision.py", line 1931, in provision File "provision.py", line 2127, in generate_nginx_config Exception: Nginx failed to reload after generating config for container (33c0761c6f3691fd811c228d506254e61f251e6415ebe2954d930a7e157bf852) Traceback (most recent call last): File "__init__.py", line 574, in post File "provision.py", line 1931, in provision File "provision.py", line 2127, in generate_nginx_config Exception: Nginx failed to reload after generating config for container (33c0761c6f3691fd811c228d506254e61f251e6415ebe2954d930a7e157bf852)

@elproducto elproducto added the bug Something isn't working label Dec 6, 2024
@elproducto elproducto changed the title [Bug] - Example [Bug] - Nginx failed to reload after generating config for container Dec 7, 2024
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