MacOS Login Issues

[thethirteenthgay]

Opened OnTheSpot for the first time and clicked to start the login process, received the notification 'Login Service Started... Select 'OnTheSpot' under devices in the Spotify Desktop App.' Selected 'OK' and was notified that OnTheSpot was 'waiting', but it's not appearing as an available device in the devices list on Spotify.

I'm aware this issue was raised before but the fix was just the latest version. As far as I know I have installed the latest version, though as the dmg didn't work for me I had to follow the instructions at 1.2 here and couldn't just click the dmg for the latest update.

Other potentially relevant information:

• I attempted the login with a free account.
• I'm using MacOS Big Sur 11.7.10.
• I quit and reopened both Spotify and OnTheSpot a couple times to check if it was just a monetary glitch, but OnTheSpot still doesn't appear in the devices list.

Apologies for raising an issue that's been raised before, but I'm encountering the same problem and given that the fix was a since-deleted gofile link or an updated version, that doesn't solve my problem unless the instructions here install an older version, in which case guidance on how to install the most updated version in the above manner would be appreciated.

[justin025]

I'm not sure why everyone apologizes when opening an issue, I thought this was the whole point of the issues tab.

macos_zeroconf.txt

You found a bug, I've attached the log above. It only outputs this error interestingly when opening the spotify devices tab, my guess would be that the macos spotify app is build differently then the windows and linux one. Infact I received a crashreport from spotify's StartUpHelper, I am not sure if this is related.

You have two options, wait until I come up with a fix or login on a windows/linux machine and copy your credentials to your macbook. If you need instructions on how to do that I am more than willing to help, good luck.

[thethirteenthgay]

Thank you for the response! I don't have a Windows or Linux so I'm happy to wait for a fix, glad it wasn't just my own incompetence here.

(As to the apologising, that'll be the anxiety! I'm very much a newbie here.)

[zerog13]

I'm not sure why everyone apologizes when opening an issue, I thought this was the whole point of the issues tab.

some people don't like being told there is a bug or issue with their app. and there are a hundred posts about how to fix it, which looks like he went through them. sometimes it's hard to report an issue with a basically free app, kinda like overstaying your welcome.

[justin025]

I found a much better solution that doesn't require compiling or downloading anything, just run the following command and logins should work on macos.

echo "127.0.0.1 $HOST" | sudo tee -a /etc/hosts

After the login you can remove the line by editing the file /etc/hosts if you want. Let me know if this works for you.